Business Support Officer

Job Introduction

This Business Support Officer role is fixed term for 12 months to cover maternity leave.

Are you organised, proactive, and ready to make a real difference? Join our Business Executive Support Team supporting our waste service area – a service at the heart of Staffordshire’s commitment to achieving waste minimisation.

As a Business Support Officer, you’ll be an essential part of a friendly, solution-focused team. You’ll play a key role in keeping the service running smoothly, supporting colleagues and partners, and helping us deliver efficient, environmentally responsible services for our communities.

If you enjoy variety, problem-solving and being part of a team that drives positive change, this could be the perfect opportunity for you.

Some of your responsibilities will include,

• Ability to perform effectively in a busy and demanding operational environment.
• To process financial elements including purchase orders, invoices, tonnage reports etc and record all transactions accurately and efficiently.
• Strong attention to detail in relation to data management and routine reporting.
• Liaise with suppliers, members of the public and stakeholders.
• Respond promptly to day-to-day enquiries, ensuring a positive customer experience.
• Provide general administrative support, including taking action notes of stakeholder meetings.

We are looking for you to have the following essential criteria,

• Possess a Business Administration qualification, NVQ Level 3 or equivalent experience.
• Ability to work on own initiative and a minimum of supervision.
• Excellent organisational skills and attention to detail.
• Confidence using Microsoft Office applications, particularly Excel ie pivot tables, formulas, manipulating data.
• Strong analytical ability to collate and interpret data.
• Strong communication and interpersonal skills.
• Can-do attitude, willing to be flexible, positive and collaborative.
• Be able to demonstrate experience of working in a complex office environment.

Closing date is 13th July 2026

Assessment process:

Video interview assessment - 17-26 July 2026

In person interview and assessment at our Stafford office (Staffordshire Place 1, Tipping Street, Stafford. ST16 2DH) - week commencing 3 August 2026

Please note that this vacancy may close earlier if we receive a high number of applications. If you are considering applying, please do so as soon as possible.

Only candidates who have fully completed all sections of the application will be reviewed as part of our shortlisting process.

For an informal chat about this role please contact Denise Hasketh, Team Leader at denise.hasketh@staffordshire.gov.uk or Clare Murgatroyd, Senior Business Support Officer at clare.murgatroyd@staffordshire.gov.uk

The postholder will be predominantly office based with some hybrid working is arranged, dependant on the demands of the Service.

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role. Please note: The minimum essential criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.