Business Support Officer - Service Development & Transformation (1x Permanent 1x 12 month Fixed term)

About this job

We are Hiring

1x Permanent Business Support Officer

1x 12 month Fixed term Business support Officer

Are you experienced in delivering statutory support and have a passion for supporting vital services that make a difference in children’s lives?

We’re looking for a Business Support Officer to join our Children’s Care and Support Directorate. In this role, you’ll coordinate and deliver a wide range of statutory support functions, from minuting key safeguarding meetings to managing compliance checks and supporting youth justice and court instructed processes. You’ll be part of a dynamic team that ensures high-quality, timely, and accurate statutory support across multiple service areas.

Special requirements for this post

This role requires a strong understanding of statutory regulations in children’s social care.You’ll need:

• To be confident using systems like Liquid Logic or Child View, and proficient in Microsoft Office applications.
• Experience in minute-taking for complex meetings and managing sensitive data is essential.
• You may also be required to provide frontline support at various service hubs and act up for the Statutory Support and Improvement Manager when needed.
• Desirable knowledge in Children's safeguarding practices and procedures.

About you

You’re a highly organised and adaptable support officer who thrives in a fast-paced environment. You have a keen eye for detail, excellent communication and minute taking skills, and a proactive approach to problem-solving.

You’re comfortable working independently, prioritising tasks, and escalating issues appropriately. You’re also committed to equality, diversity, and safeguarding, and you bring a respectful and inclusive approach to everything you do.

About us

Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.

Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.

We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help rewild the local landscape and boost biodiversity.

Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people.

We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.

#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham.

As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.

Our values, known as

• DRIVE, shape how we work: Deliver our best every day – and do what we promise
• Respond in a prompt, positive way to our community’s needs
• Inspire others with our attitudes and actions
• Value people for who they are and what they can do
• Engage with others to improve our resilience and flexibility We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.

Additional Information

We are a forward-thinking local authority committed to delivering outstanding services for children and families. Our Statutory Support and Development team plays a crucial role in enabling frontline services to operate efficiently and effectively.

Join us and be part of a supportive, values-driven organisation where your administrative expertise will directly contribute to improving outcomes for children and young people.

**Please Indicate on your application which position if not both you are interested in. You may be shortlisted for both roles if this is not specified.**