Business Support Officers

Job Title: Business Support Officers
Starting Salary: £24,790 nopportunity to progres to £27,269 per annum (pro rata for part time) – pay award pending
Hours: 37.0
Location: Hertfordshire/East Herts/Welwyn Hatfied/Broxbourne/St Albans/Dacorum
Contract Type: Permanent
Directorate: Resources

About the team

Do you enjoy working in a fast-paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team-player and enjoy using your initiative to work independently?

The Business Support Officer role provides is a varied role working as part of a team of business support staff supporting out Services for Young People Teams who work with vulnerable young people to address emerging needs & improve life chances, the role provides a full range of reception / front of house, administrative and general office duties to support the full offer to young people.

Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.

You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.

About the role

We have the following vacancies:

Business Support Officer SfYP St Albans & Dacorum

We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.

The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.

The role is primarily office based and will require the ability to travel across several HCC sites in the St Albans & Dacorum area.

Contact for enquiries: diane.pratt@hertfordshire.gov.uk

Business Support Officer SfYP East Herts/Welwyn, Hatfield & Hertsmere & Broxbourne

We are looking for Business Support officer to work as part of a team of business support staff providing administration and business support to the Services for Young People Teams who are the primary provider of youth work, career education information advice guidance and work-related learning in Hertfordshire who work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services. This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.

The role is varied and who provide a full range of reception / front of house, administrative and general office duties to support the full offer to young people at our Young People’s Centres based in the St Albans and Dacorum areas.

The role is primarily office based and will require the ability to travel across several HCC sites in the East Herts, Welwyn Hatfield & Broxbourne areas

Contact for enquiries: diane.pratt@hertfordshire.gov.uk

About you

Essential:

• Proven experience in an administrative or support role
• Excellent organisational and multitasking skills
• Strong communication and interpersonal abilities with a range of audiences
• Proficiency in Microsoft Office Suite and other relevant software
• Experience in working as part of a team in a fast-paced environment.
• Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently.
• GCSE or Vocational equivalent, strong numeracy, and literacy skills
• Enthusiasm and pride in your work are qualities we welcome.

Desirable:

• You will be used to working to tight deadlines and with high accuracy in written correspondence. Experience in taking notes would be beneficial,

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Business Support Services, level BUS6 job profile. Please locate this via:

Job profiles: Business support services

To hear more about this opportunity please contactContact for enquiries diane.pratt@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: to be confirmed

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.