Campaign Manager

Job summary

The Government Recruitment Service (GRS) was launched in September 2017 and is part of the Pensions and Operational Services within OneGov Delivery Agency in the Cabinet Office.

GRS is a vibrant, modern and exciting place to work, attracting a diverse workforce which represents the people we serve. The roles in this campaign are to fill current and emerging vacancies. You will be given full training, coaching and support to help you achieve your best. We aim to modernise and open up Civil Service recruitment to attract a broader, more diverse pool of talent. It’s also our priority to unlock the talent within the Civil Service, giving everyone the opportunity to fulfil their potential while making an important contribution to government.

We deliver Recruitment & Pre-Employment checking services across most of the Civil Service and aspire to be the recruitment partner of choice for all Civil Service departments, agencies and approved non-departmental public bodies.

• We are run by civil servants for civil servants, with an in-depth understanding of how government works.
• We have privileged access to the experience and data recruiting departments need.
• We recruit for all roles and grades, including Senior Civil Servants.

Our service ‘menu’ is built around customer needs, with the flexibility to take on as much or as little of their recruitment campaign as they need.

Please note; GRS is entering a period of transition and organisational change. It is expected that the current, GRS led, centralised model of recruitment delivery will likely in the future transition to a cluster-based model. This appointment may be subject to a transfer of functions to another government department or external provider. Any such transition will be managed via standard Civil Service processes, governed by COSOP or TUPE regulations.

Job description

As a Campaign Manager within Government Recruitment Service (GRS), you will play a vital role in supporting Government Departments and Professional Bodies to attract, select, and onboard the right talent efficiently and effectively. Operating within a dynamic, fast-paced environment, you will lead dedicated teams to deliver end-to-end recruitment campaigns and pre-employment checks, ensuring high standards of quality, compliance, and value for money, while fostering a culture of continuous improvement, wellbeing, and professional development.

Key Responsibilities:

• Lead and manage teams responsible for delivering recruitment campaigns and pre-employment checks, ensuring resilience, efficiency, and high performance.
• Develop customised campaign proposals and service agreements aligned with client needs, including resource planning and financial management.
• Oversee the operational delivery of services from initiation to completion, meeting quality standards, timeframes, and budgetary requirements.
• Build and maintain strong relationships with internal stakeholders across Government Departments, Civil Service bodies, and external partners, acting as a trusted ambassador for the GRS brand and services.
• Engage in stakeholder management, understanding client needs, and promoting GRS services effectively.
• Monitor and analyse operational performance data, providing oversight on workflow, resource allocation, and risk management.
• Support the continuous development of team members through performance management, feedback, and capacity building initiatives.
• Prioritise team wellbeing and foster a collaborative, inclusive working environment.
• Lead initiatives for process improvement and efficiency optimisation across campaigns and services, including managing feedback and quality assurance processes.

Person specification

Key Skills and experience required for the role:

• Team Leadership: Experience of leading and developing a team to deliver high-quality outcomes in a fast-paced environment. This includes managing team performance, allocating resources effectively, and adapting plans to meet changing needs. (Lead Criteria)
• Clear and Effective Communication: Strong communication skills, both written and verbal, with the ability to tailor your message to different audiences (e.g., colleagues, stakeholders, clients, team members) to achieve a desired outcome.
• Relationship Building: Building and maintaining positive and constructive relationships with both internal and external stakeholders to deliver quality outcomes and meet their needs.
• Data Analysis and Decision Making: Analysing data from a range of sources (e.g., dashboards, spreadsheets) to monitor performance and inform decisions, proposals, and action plans.
• Accountability: Taking ownership and accountability, within your area of responsibility, for decisions and commitments, ensuring promises are kept and actions are followed through.
• Continuous Improvement: Engaging with others and contributing to the continuous improvement of services or processes within a team or wider organisation.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions

Benefits

Alongside your salary of £39,250, Cabinet Office contributes £11,370 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Application Process

As part of the application process, you will be required to provide:

• A CV setting out your Career History. Please note: the CV incorporated into the application form is for information purposes only and will not be scored.
• A Personal Statement - Please use your statement of suitability to (in no more than 1000 words) tell us about your skills and experience that align to the following Key Skills and Experience Required. Please note: You do not need to cover the Lead Criteria of Team Leadership within your Personal Statement, as this will be covered in a separate statement.
• A 500 wordstatement surrounding the Lead Criteria of Team Leadership. Further details on the specific question will be available on your application form.

Information is available on the application process (including what Civil Service Success Profiles is) and how to write your personal statement.

Should a large number of applications be received, an initial sift may be conducted using the 500 word statement on 'Team Leadership'. Candidates who pass the initial sift may be progressed to a full sift including the 1000 word personal statement. Candidates who do not meet the minimum standard of the 500 word statement will not be progressed any further.

Interview Process

Candidates who are successful at sift will then be invited to an interview.

At interview, you will be assessed against Behaviour and Strength based questions.

Expected Timeline (subject to change)

Expected sift date - TBC
Expected interview date/s - TBC
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via menurecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further Information

A reserve list may be held for a period of 9 months from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland checking service telephone: the Disclosure Scotland Helpline on 0800 609 6006 and ask to speak to the operations manager in confidence, or email info@disclosurescotland.gov.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Menu Recruitment - GRS
• Email : menurecruitment.grs@cabinetoffice.gov.uk

Recruitment team

• Email : menurecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at: menurecruitment.grs@cabinetoffice.gov.uk.

If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.

Attachments

Cabinet Office Terms and Conditions - External Opens in new window (pdf, 81kB)Cabinet Office Employee Offer Opens in new window (pdf, 302kB)482782 Campaign Manager - Candidate Information Pack Opens in new window (pdf, 1286kB)