Case Administrator

Location

Mansfield House

Business Area

Administration, Criminal Justice

Department

J - Criminal Justice Department

Rank

N/A

Grade

2

Salary

£24,222 - £26,106

Part/Full Time

Full Time

Hours per Week

37

Additional Working Conditions

Suitable for Job Share, Flexi-time, Part Time

Type of Contract

Permanent

Vetting Level Required

RV

Description

Make a positive difference and help bring offenders to justice.

As our Case Administrator, you’ll play a key role in preparing case files for multiple teams and manage both internal and external enquiries. You’ll also provide essential guidance on a variety of offences with public enquiries being handled via telephone.

You’ll be

• Processing minor offences ensuring files are produced.
• Interacting with a range of stakeholders about a variety of sensitive matters and conflicts.
• Gathering additional information and referring complex files to a Case Builder.

You must

• Be an excellent communicator both verbally and written.
• Be experienced using computer databases to accurately input and extract information.
• Have experience working in a confidential and sensitive setting.

What’s in it for you?

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

What’s next

Please click APPLY to complete your application telling us how you meet the essential and desirable criteria by showcasing your skills and experience.

To support you with your application we’ve provided some application guidance and the recruitment process.

• Vacancy closes on Tuesday 30th July at 23:55.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: talent@derbyshire.police.uk.

Who we are

At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire.

To understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

Document Attachment

Case Administrator.pdf – 264KB