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Case Assessor (UKSV)

Case Assessor (UKSV)

remoteOn-Site
ExpiresExpires: Expiring in less than 2 weeks
Security
£30,768 - £32,622 per year

Job summary

UK Security Vetting (UKSV) has an exciting opportunity as we expand our Delivery teams. Based at the heart of security for the United Kingdom, you will be at the forefront of delivery operations for the entire business, working with a diverse team and have the opportunity to progress your professional skills.

You will be involved in the case management and assessment of applications for National Security Vetting, including Counter Terrorist Check (CTC), Security Check (SC) and Developed Vetting (DV).

Due to the diverse nature of this position, you may also be assisting our delivery function with a range of national security vetting deliverables including pre-assessment delivery, case management and administrative support.

This will give you an excellent insight to different areas of the business, allow you to collaborate with multi skilled teams and progress your professional skill set with a role that will provide you with a diverse workload.

Job description

Your daily duties will also include but not be limited to:

  • Assessing casework and selecting whether identified risks can be successfully mitigated
  • Assessing/evaluating enquiries in the form of a written recommendation/evaluating about how to proceed
  • Referring to appropriate channels in respect of higher risk cases
  • Management of your own work queues for each of the above areas

Person specification

As Case Assessor within UK Security Vetting, we are looking for people who have the following expertise and attributes:

  • Ability to work independently, self-motivated and organised, with a high level of resilience
  • Ability to plan, manage and prioritise own workload
  • Strong communication skills, both verbally and written
  • Good IT skills, including a working knowledge of Google Workspace and Microsoft Office and strong data processing skills
  • Excellent analytical and problem solving skills
  • Attention to detail and discretion are essential
  • Confidentiality is paramount in safeguarding the personal information being processed

Desirable Skills:

  • Previous Decision Making Experience
  • Case Management/Customer Service Experience

Successful candidates must meet the security requirements before they can be appointed. The level of security clearance needed is Security Check.

This is a reserved post and open to British Nationals only. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Delivering at Pace
  • Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

  • Making Effective Decisions
  • Delivering at Pace

Benefits

Alongside your salary of £30,768, Cabinet Office contributes £8,913 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

After submission of the first stage of your application you will be invited to complete a Casework Skills Test.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 6 September 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

If you successfully pass the test, you will be invited to complete the final stage of the application.

The final stage of your application will include -

  • A Personal Statement (500 words max.) Please use your personal statement to provide a summary of your skills and achievements to show that you have the relevant experience, skills and attributes required for the role, with reference to the criteria listed in the person specification section of the job advert.
  • You will also be assessed on behaviours; Making Effective Decisions and Delivering at Pace.

Should a large number of applications be received, an initial sift may be conducted using your personal statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Should you be successful at sift, you will be invited to an interview which will consist of behaviour and strengths based questions.

Expected timeline (subject to change)
Expected sift date – w/c 7 September 2026
Expected interview date/s – w/c 28 September 2026
Interview location - Interviews will be held face-to-face at both locations, and if you are unable to attend on any of the specified dates, we may not be able to offer alternatives.

Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via menurecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
  • Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

Please note that this role requires SC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the Demystifying Vetting website.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : menurecruitment.grs@cabinetoffice.gov.uk

If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.

Attachments

Cabinet Office Employee Offer Opens in new window (pdf, 302kB)Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window (docx, 83kB)2026-08-17 EO Case Assessor Job Pack.pptx Opens in new window (pdf, 6941kB)

Salary range

  • £30,768 - £32,622 per year