Charges and Leasehold Officer

• LCC162_Charges_and_Leasehold_Officer_with_ps_07.2023

Would you like an opportunity to work in an exciting and challenging role within the Public Sector?

Lancaster City Council are currently recruiting for a Charges and Leasehold Officer for our Council Housing Department. You will provide essential administrative support to the department, dealing with customer queries and undertaking a range of administrative duties relating to Leasehold Service Charges, issuing invoices for re-chargeable repairs and various sundry debts.

Hours: Monday - Friday, 18.5 hours per week (Condensed hours to be determined). This role is permanent.

This role involves working in a fast-paced environment and for this reason, you will be expected to be flexible in line with the needs of the business, as the role may vary from day to day. A professional and confidential approach is always required, and strong communication skills are essential.

Essential Skills Required:

• PC Literate, fully competent with Outlook, Excel, and Microsoft packages
• Experience with Leasehold Service Charges.
• Experience in working in an administrative role.
• Excellent organisational and communication skills.

This is a hybrid role but office attendance at Lancaster Town Hall will be required. Full equipment will be provided.

Interviews for these roles will be at Lancaster Town, Dalton Square Lancaster LA1 1PJ.

For further information please contact Ella Hewitt, Income Manager on 01524 582472.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: Wednesday 24 September 2025