Commercial Data & Systems Lead

Job summary

UKHSA’s Commercial teams continue to play a central role in priority activity, supporting the response to health threats as they occur, and ensuring a resilient infrastructure to secure the UK in the strongest position to protect the public from future threats to health.

As part of the Data, Insights and Systems team, a small team of 6 people, within the Commercial Enablement Team, this key role is responsible for leading on the management of commercial systems, tools and reports. Advocating a self-serve approach to commercial data products, co-ordinating regular reporting commitments and presenting to senior stakeholders will be key elements of this role.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

As a leader in the Data, Insights and Systems team within the CVCD function, this key role is responsible for:

• Developing, managing and embedding a suite of systems/tools to enable good commercial practises and support analytical and reporting requirements across the commercial directorate.
• Being the primarily owner of UKHSA’s processes relating to utilisation of Atamis (Health Family eCommercial System) with additional responsibilities for process automation, reporting and driving data led decision making within commercial.

You will provide leadership and provide expert advice to guide decisions about how systems are utilised that will have an impact across the Commercial directorate. You will make decisions based on technical knowledge and in consultation with UKHSA commercial SLT. The expectation is that you can document end-user system and insight requirements, gather and harmonise data and develop products to service the needs of a busy, critical commercial team. You will work with the Commercial Data & Insights Lead to create reports and dashboards to present back and iterate with Procurement and Commercial stakeholders.

You will be required to work alongside numerous stakeholders at all levels, including board level across UKHSA and liaise with other government bodies on best practice. The successful individual will be a self-starter, comfortable working in ever-changing environments.

You will have a keen eye for detail and be comfortable managing large data sets across the Commercial lifecycle. You will be proactive, driving key projects forward and leading on the delivery of Commercial data products and driving efficiencies for the team.

You will set the standard for Commercial data products and mentor a team of HEO/SEOs in good data and system practises, oversee a range of data products managed and maintained by your team and support the wider Commercial Team in improving data capability.

Business As Usual and Management:

• Provide strategic insight on how commercial systems, data and analytics enable UKHSA priorities, ensuring decisions consider organisational policy and user impacts. Work collaboratively with policy and operational teams to optimise integration between systems and ensure changes deliver measurable benefits
• Anticipate emerging needs, risks and opportunities across the commercial lifecycle and translate these into clear direction for systems, processes and reporting. Leading continuous improvement activity across the commercial systems, processes and data environment, using evidence and feedback to identify and deliver enhancements
• Dealing with urgent and sometimes complex data queries delivered to tight timescales, responding to other requests such as Commercial Senior Leadership Team requests, ministerial requests, Freedom of Information requests and requests from other government departments
• Encourage innovation by championing automation, emerging analytical tools and modern digital practices that strengthen insight and system performance, driving improvements and efficiencies to the way Commercial teams are capturing data in terms of process standardization and optimization
• Be comfortable presenting findings and analysis to very senior stakeholders and required to attend meetings with wider government bodies as are presentative of UKHSA Commercial. Managing and maintaining these relationships alongside providing fair challenge/solutions to data requests forms a key part of the role
• System management, ensuring that UKHSA’s Commercial systems/processes are robust and compliant
• The post holder will line manage a team of 2 HEO/SEOs (minimum) and will be one of the two G7 Leads for the Commercial data team which includes a further 2 HEO/SEOs
• Lead by example in championing a high performance, inclusive culture across systems, data and analytical functions, supporting team members to develop specialist capability and build confidence and capability across the Commercial function by coaching, mentoring and enabling others to use systems, data and insight effectively

Please note the above is not exhaustive.

Person specification

Essential Criteria

• Degree level education in a numerate discipline (science, maths, economics or similar)
• Comprehensive experience of managing an e-commercial system (eg Atamis/Jaggaer)
• Proven experience managing operational/performance data
• Strong communication and presentation skill, particularly explaining technical system and data processes to non-technical stakeholders
• Proven history of delivering solutions via MS Power Apps and MS Power Automate
• Business Analysis capabilities including requirements gathering and a structured approach to problem-solving
• Business Intelligence capabilities including dealing with large and complex data sets that may have incomplete data, with a keen attention to detail
• Extensive experience of internal and external Stakeholder management, at all levels of seniority
• First rate presentation skills, with the ability to present complex topics in a clear fashion to a non-technical audience

Desirable Criteria

• Procurement experience and understanding of commercial legislation and standards
• Experience of leading a small team (1-3 heads), line management and team/individual development experience
• Experience using data visualisation tools (Power BI, Tableau)

Benefits

Alongside your salary of £56,185, UK Health Security Agency contributes £16,276 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours and Experience.

Stage 1: Application & Sift

Success profiles Success Profiles - GOV.UK

You will be required to complete an application form. You will be assessed on the listed 9 essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)

• 1500 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Longlisting :

In the event of a large number of applications we will longlist into 3 piles of:

1. Meets all essential criteria
2. Meets some essential criteria
3. Meets no essential criteria

If used, the piles ‘Meets all essential criteria’ and ‘Meets some essential criteria’ will proceed to shortlisting.

Shortlisting:

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

• Comprehensive experience of managing an e-commercial system (eg Atamis/Jaggaer)
• Proven history of delivering solutions via MS Power Apps and MS Power Automate

Desirable criteria may be used in the event of a large number of applications or large amount of successful candidates.

If you are successful at this stage, you will progress to interview.

Feedback will not be provided at this stage.

Stage 2: Interview

Success profiles Success Profiles - GOV.UK

You will be invited to a single remote interview.

Behaviours will be tested at interview.

The Behaviours tested during the interview stage will be:

• Leadership
• Communication and Influencing
• Managing a Quality Service - Lead behaviour
• Delivering at Pace

Interviews dates are to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Qualifications and Registrations

For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London). Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.
The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here:Reasonable Adjustments , Civil Service Careers

International Police check
If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud Check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub, and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for external candidates to the Civil Service.

Careers website

Please visit our careers site for more information UKHSA Hub , Civil Service Careers

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Please be aware that the salary is based on the office location.

Grade 7

• £56,185- £66,581 (National)
• £58,340- £68,574 (Outer London)
• £60,494- £70,566 (Inner London)

Please note: The Chief Operating Officer (COO) group, where this role sits, is undergoing organisational change over the next 12–18 months. While the process is still in the planning stage, some roles may be affected by future restructuring. We are committed to keeping candidates informed and will share updates as they become available.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Charlene Gwekwerere
• Email : charlene.gwekwerere@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.

http://www.healthjobsuk.com/vacancy/8082076