Commissioning and Work Recording Support Officer (Band 5/EO)

Job summary

The Commissioning and Work Recording (CWR) team plays a pivotal role within the Specialist Division (SPD). It is an integral support function to delivery processes for SPD’s units by providing strategic oversight, direction, and operational support for commissioning and work recording activities. The team collaborates closely with divisional leads, Technical Strategic Leads (TSLs), Team Leaders (TLs), and Inspectors to ensure consistent, high-quality delivery aligned with organisational priorities. As SPD works to align with Science Division, the role of the CWR team will expand and evolve to support wider organisational priorities, it is imperative CWR is resourced efficiently to provide that support.

As part of this structure, the CWR Support Colleague acts to support divisional performance, supporting both proactive planning and responsive service delivery through the commissioning and work recording processes. The role is a central point of contact for Inspectors, Heads of Units, other HSE divisions, and external stakeholders, ensuring cross-divisional coordination which aligns to the strategic aims of the HSE Strategy and annual Business Plan.

Working Pattern

Part time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 30 hours per week.

Job description

Key Responsibilities

• Maintain the CWR commissioning SharePoint list by ensuring that questions and queries are answered and tracking the progress of activity
• Capture proposals for new commissioning activities, ensure the TL is aware and respond to customers via a central inbox
• Produce meaningful management reports from the information held in Power BI
• Support the routing of queries related to commissioning and ongoing active work areas
• Explain to colleagues processes for planning, commissioning and monitoring work
• Support CWR meetings and delivery of internal workshops
• Maintain the Division’s learning and Development database, supporting TLs across the Division in timely completion of learning activities
• Maintain the CWR Power BI dashboards which produce reports for the wider Division

Person specification

Essential Skills

• Experience of work planning including development of aims and objectives and associated activities
• Experience of Data Analytics to be able to interpret data requirements and present data in a clear and compelling way, using graphical representations and data visualisations.
• Ability to work with MS365 systems to capture information and report key information
• Experience of working effectively as part of a team and working collaboratively with internal and external stakeholders, drawing on their expertise as required
• Ability to balance competing priorities and achieve objectives at pace
• Good organisational and planning skills, and the ability to take responsibility for delivering outcomes on time to required standard

As part of the pre-employment checks for this role, you will be asked to provide your qualification certificates during the onboarding process. If you are unable to provide the evidence this will result in failing the Pre Employment Checks and you will be unable to join HSE and work in the role. Please contact hr.resourcing-team@hse.gov.uk if you are unsure if your qualification meets the eligibility requirements above or if you have any queries around obtaining certificates.

Qualifications

English Language and Maths GCSE grade C/grade 4 (Scottish National 5 certificates grade A to C) or an equivalent (e.g a level 8 in the International English Language Testing System).

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Working Together

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Benefits

Alongside your salary of £31,657, Health and Safety Executive contributes £9,171 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity

We invest in our people with:

• Competitive rates of pay
• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97% far more than in the private sector.
• Family friendly policies and working hours to help balance your home life and career
• Carer friendly policies to help create a supportive working culture
• 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1-day Civil Service privilege leave · Parental leave benefits

As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

Upon submitting your short application form, you will be invited to complete a Civil Service Numerical Test and a Verbal Test.

Please complete the online tests as soon as possible, within 24-48 hours is recommended, to allow time to complete your full application.

If you successfully pass the tests, you will then be invited to complete the final stage of your application. You must complete the online tests and your full application form by 12.00pm on Monday 19th January 2026 . If you fail to complete the online tests and full application form before the deadline, your application will be withdrawn. Guidance for the tests will be available when you are invited to take the tests. The tests are administered online and accessed via the CS Jobs website.

Application Information

As part of your application, you will be asked to complete an anonymised CV detailing your career history and qualifications.
You will then be asked to complete a Personal Statement of up to 1000 words. This should demonstrate how you meet the essential skills and criteria of the job role as described above.

Please note - your CV will be used for information purposes only and will not be scored.

The last section of your application form will require you to evidence up to 250 words for the behaviour 'Delivering at Pace'.

Sift Information

The sift is due to take place from Monday 19th January 2026, where you will be assessed on the Behaviour listed and your Personal Statement.

Interview Information

The interviews will take place virtually from Monday 2nd February 2026.

At interview, you will be assessed on the three behaviours detailed within the job advert along with strength based questions. In the event of a high number of applications at sift or that pass the interview standard or in the event of a tie-break we will assess on the lead behaviour, Delivering at Pace.

Sponsorship

This role is not open to application from those who will require sponsorship under the points-based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Please note that a Reserve List will be held for the period of up to 12 months. There is no guarantee you will be offered a role from our reserve lists, so if you see a vacancy on Civil Service Jobs that you are interested in, we recommend you apply.

HSE reserve the right to conduct additional checks, including Google and social media checks, when recruiting candidates into a role within HSE. These checks will be carried out in line with the Civil Service Commission Principles and, if used all candidates will be subject to these additional checks.

From 23rd June 2025, if you are successful at interview, as part of your pre-employment checks, HSE’s Recruitment Team are required to check your details against the Internal Fraud Hub (IFH), using your personal details – name, NINO, and date of birth. If you are included on the database, you will be refused employment. If you believe that there has been an error in the inclusion of your data and wish to make an appeal, please contact the CO email box internal.fraud@cabinetoffice.gov.uk .

Details of the types of internal fraud/dishonesty covered by this process are defined by the Cabinet Office and can be found here Internal Fraud Register privacy notice - GOV.UK

It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached HSE Terms and Conditions document.

Progression through pay ranges is subject to annual pay awards as permitted within annual Civil Service pay remit guidance and negotiations with Trade Unions.

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example, if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: HR.Resourcing-Team@hse.gov.uk

If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.

Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : DSU.recruitment@hse.gov.uk
• Email : DSU.recruitment@hse.gov.uk

Recruitment team

• Email : hr.resourcing-team@hse.gov.uk

Further information

If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners: https://civilservicecommission.independent.gov.uk/code/civilservicecode…

Attachments

HSE Terms and Conditions - CSJ Advert Annex Opens in new window (pdf, 116kB)