Commissioning Officer

About The Role

Working Hours: 35 Hours Per Week
Contract Type: Full-Time, Permanent
Additional Payments: Casual Car Allowance
Closing Date & Closing time: 11.59pm, 18 November 2026
Working Style: Hyrbid
Interview Method: Face to Face
You must already have a valid right to work in the UK documentation, as we cannot offer visa sponsorship for this role.

As a Commissioning Officer, you'll support the delivery of commissioning and contract management activity across a range of homelessness services and programmes. You'll help the Homelessness Commissioning Team deliver high-quality, value-for-money services that meet identified needs and improve outcomes for residents experiencing homelessness. Your work will contribute to Manchester City Council's wider ambitions to tackle homelessness, reduce inequalities, and build safer, stronger communities.

In this role you will:

• Support the commissioning, procurement and contract management of homelessness accommodation and support services.
• Develop service specifications, performance monitoring frameworks and targets to support effective service delivery and positive outcomes.
• Analyse performance information and provide management information to support service improvement, value for money and contract compliance.
• Work with commissioned providers, colleagues across the homelessness service and wider partners across Manchester to improve services and outcomes.
• Support commissioning projects and service development activity, including work relating to Housing Related Support (HRS), A Bed Every Night (ABEN), Rough Sleepers Accommodation Programme (RSAP) and other homelessness initiatives.

This role includes occasional travel across Manchester and, where required, outside the city to undertake contract monitoring visits, property inspections and partnership meetings.

For queries about the role, please contact the hiring manager, Shea Garvey, at [email protected] to arrange a convenient time to discuss the role. This route is for vacancy-related enquiries only and should not be used to submit applications.

Pre-employment checks

If you are successful, your appointment will be subject to completing the relevant pre-employment checks. These checks will be carried out as part of our recruitment process and includes:

• Satisfactory references and other pre-employment checks where applicable.
• Casual Car Documentation- The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use
• DBS (Disclosure and Barring Service) clearance- The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice . We have a policy on the secure handling, storage and use of DBS information, as well as a policy on the recruitment and employment of ex-offenders. Both policies are available on request - If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to GOV UK for details for how to obtain your Police check or Certificates of Good Character.

For more information on these checks, please visit checks page

About the Candidate

We are looking for a motivated and organised individual with strong communication and analytical skills who is keen to develop their commissioning and contract management expertise. You will be confident in building effective relationships with colleagues, providers and stakeholders, and be committed to improving services and outcomes for people experiencing homelessness.

We'll use the following essential criteria to decide which candidates to invite to assessment. Please ensure your personal statement provides clear evidence against each criterion, supported by relevant examples:

• Strong communication skills, with the ability to communicate clearly and effectively in writing and verbally, tailoring information to different audiences.
• Strong analytical and problem-solving skills, with the ability to identify patterns, trends and risks and make evidence-based recommendations.
• Excellent planning and organisational skills, with the ability to manage competing priorities, work to deadlines and deliver high-quality outcomes.
• Experience of building and maintaining effective working relationships with colleagues, partners and stakeholders, and an interest in commissioning, service improvement and delivering positive outcomes for residents.

For guidance on how to write your personal statement, please visit How to Apply - Manchester City Council.

If you’re invited to assessment, we’ll look at a wider range of the role requirements. For more detail, please see the role profile.

Use of AI

You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action.

Guaranteed Assessment Scheme

Applicants who meet the essential shortlisting criteria and are eligible under the Guaranteed Assessment Scheme will be progressed to the assessment stage.

Support and Adjustments

If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role. Find out more about our inclusion and wellbeing .

About Us

Working for Manchester City Council is a chance to make a real difference in a diverse city. You'll help improve lives and support our local communities. Working together, we can create better public services for everyone.

Benefits We Offer

• Up to 26 days' annual leave, rising to 31 days after five years' service
• Buy up to two extra weeks' leave
• Up to 3 days' volunteering leave
• A 35-hour work week for full-time roles
• We review pay each year and recognise three trade unions
• A defined benefit pension scheme
• Enhanced parental and carers leave
• Employee discounts and perks

Learn more at Careers - Manchester City Council .

Our Commitment to Inclusion

At Manchester City Council, we're dedicated to creating a workplace that fully reflects the diversity of our local communities. We actively encourage applications from people of all ages and backgrounds and are particularly keen to hear from applicants from ethnic minority communities and disabled people, who remain underrepresented in parts of our workforce.

GM Elevate Programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the "Personal Statement" or "Supporting Statement" section of your application.

Accessible Formats

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