Compliance and Quality Assurance Officer

Job Title: Compliance and Quality Assurance Officer Posting Start Date: 20/09/2026 Posting End Date: 09/10/2026 Department: Community & Children's Services Department Office Location: William Blake Estate Level of DBS required for this role: Basic Level of vetting required?: No security vetting is required Is this a politically restricted post?: No Does this post require a Baseline Personnel Security Standard (BPSS) check?: No

Salary: £39,410 - £43,620 per annum inclusive of London Weighting

Contractual Hours: 35 hours per week

Hours of Work/Work Pattern: Monday to Friday, 8:00am – 4:00pm

Basis: Full -Time, Fixed term for 2 years

Workplace category: Workplace based

Workplace role categories describe our approach to workplace attendance.

Attachments: Job Description and Person Specification

Summary of Terms and Conditions of Employment

We reserve the right to close the advert earlier should we receive a high number of applications. We therefore encourage you to apply early.  

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The City of London Corporation is looking for a Compliance and Quality Assurance Officer to help maintain high standards across our housing estates. This is an important operational role supporting safe, consistent and high-quality estate services through effective inspections, accurate reporting and timely follow-up of identified issues.  

Working under the guidance of the Compliance and Quality Assurance Lead, you will carry out scheduled inspections of estates and blocks, monitor compliance with service standards and support activity relating to fire safety, block security, health and safety and quality assurance. You will produce clear inspection reports, raise and assign actions, escalate concerns and contribute to audits, investigations, external inspections and continuous service improvement.  

You will need knowledge of legislation and regulations relevant to estate services, including health and safety, fire safety in communal areas and COSHH. You should have experience of undertaking thorough estate inspections, managing risks and completing risk assessments. Strong written and verbal communication, excellent customer care and interpersonal skills, and confidence using digital systems, Microsoft Excel and mobile technology are also essential. A relevant qualification, such as BICS, IOSH or CIH, or substantial equivalent professional experience, is required.  

The successful candidate would need to be organised, self-motivated and able to work both independently and as part of a team. You will need a practical and flexible approach, sound judgement and a commitment to resident welfare, equality, safety and continuous improvement. The post is 35 hours per week, Monday to Friday, between 08:00 and 16:00, with a 60-minute lunch break. Applicants should be aware that the role involves long periods of walking across housing estates. 

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a Basic Disclosure & Barring Service check.

The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Closing date: 23:59pm on 9 October 2026.

Interviews - TBC

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To apply online please click the Apply online button below.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OCCS1448 if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.