Compliance Officer - Night-Time Economy

As a Compliance Officer in the Night-Time Economy Team, your role will include a wide range of enforcement and compliance activities, to ensure that businesses meet their legal obligations. This is a key role in supporting key priorities of Telford & Wrekin Council – that every child, young person and adult lives well in their community, everyone benefits from a thriving economy, that all neighbourhoods are a great place to live and that we are a community-focussed, innovative council providing efficient, effective and quality services.

The team operates a hybrid working pattern with attendance at the Council Offices twice a week dependant on business needs.

You will:

• Carry out inspections of businesses operating across the borough, including all types of licensed premises, including but not limited to: Licensing Act, Gambling Act, Taxis and private hire vehicles, animal Licensing other Miscellaneous permits and licences.
• Review and assess licensing applications, providing regulatory advice and supporting compliance, enforcement and licensing activities across Telford's night-time economy.
• Build strong relationships with businesses, residents, partner agencies and other enforcement bodies.
• Undertake pro-active project work within the night-time economy.
• Contribute to local and national enforcement initiatives relevant to businesses operating within the night-time economy.
• Identify breaches of legislation and determine appropriate enforcement action.
• Accurately record data and administrative duties, including but not limited to licensing
• Prepare reports, draft witness statements, and prosecution files.
• Represent the Council in court proceedings and licence hearings.

What We're Looking For

As a Compliance Officer within the Night-Time Economy Team, you will bring knowledge, excellent judgement and a commitment to delivering high-quality regulatory services.

To be successful in this role, you will have:

• Excellent communication and influencing skills, with the confidence to engage constructively with a wide range of stakeholders.
• The ability to balance advice, education and enforcement to achieve positive outcomes.
• Strong organisational, administration skills and the ability to manage competing priorities effectively.
• Experience of supporting, mentoring or developing colleagues.
• A proactive and collaborative approach with a commitment to continuous improvement.
• Experience in leading investigations and managing enforcement casework.
• Flexible approach to working hours, including evenings, weekends, and public holidays where necessary.
• Knowledge of the Licensing Act 2003, Gambling Act 2005, Local Government (Miscellaneous Provisions) Act 1976, Taxi and Private Hire Licensing legislation and related regulatory frameworks is desirable.
• A full UK driving licence and access to a vehicle for business use.

Please click on the links below to view the job description and person specification.

A CV template is available if you do not already have a CV.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Please note: We do not hold a sponsorship licence for visas.