Contract Monitoring Officer (Care Home)

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.

Organisation

Kirklees

Directorate

Adults & Health

Service Area

Adults Social Care Operation

Hours

37

Number of Jobs

1

Location(s)

Across Kirklees

Position type

Permanent

Grade

Grade 10

Salary

£39,481 - £42,123

Advert Wording

The Team

The Contract Monitoring Team work within the Kirklees Adult and Health Service within Kirklees Council. Working within the Council’s values, the team are passionate about working with the Independent Care Sector Providers to ensure good quality care provision for Service Users. The goal of the team being to ensure service users receive good quality care that meets their desired outcomes, and the care providers are supported to do this.

There is currently an opportunity within the team which involves monitoring Care Homes. Please see the individual Focus Sheet alongside the Job Profile.

The Role

• Monitoring, supporting and advising providers and signposting them for further support/training as appropriate with the aim of striving for continual improvement for the benefit of service users.
• Liaising with providers, service users, informal carers, and a wide range of stakeholder professionals both internal and external to the Council.
• Undertaking Contract Support and Quality Monitoring meetings both electronically and on site at the providers office and gaining feedback from service users and informal carers about their experience of the service as an important part of this process.
• Producing Quality Monitoring reports and advising and supporting providers in relation to contract compliance.
• Mobile / Hybrid working

For a full list of the role requirements please see the attached Job Profile.

The Person

You will:

• Have the relevant knowledge and supportive and motivational skills to work with Registered Managers and owners to improve the quality of support being delivered.
• Use excellent communication skills to engage with a wide range of stakeholders.
• Manage your own workload, have excellent organisational skills, be comfortable with multi-tasking and have robust time management skills.

Benefits

Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work.

Shortlisting to commence on the 9th November and face to face interviews planned for the 24th November.

Dorota Nurkiewicz is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process. We know there’s a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any supportcompleting an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by email:jobs@kirklees.gov.ukor phone: 01484 221000 and ask for ‘Recruitment’. We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment. We encourage you to read our AI Guidance before submitting your application to ensure your supporting statements reflect your own authentic experience.

Closing date

07 November 2026, 11:55 PM

Important Information

Job profile/description

Contract Officer - Adults & Health Job Profile.pdf – 57KB

Additional document 1

Contract Officer - Care Homes Focus Sheet.pdf – 74KB