Contract Support Team Leader

Join Our Team

We are looking for an experienced and motivated Contract Support Team Leader to lead and coordinate the operational contract support function within our Delivery Assurance Team.

This is an exciting opportunity to play a key role in ensuring effective contract monitoring, governance, procurement support, KPI management, and contractor performance reporting across the City Services Group. You will work closely with managers, stakeholders, contractors, and suppliers to drive high standards of contract performance and compliance.

About the Role

As Contract Support Team Leader, you will:

• Lead and coordinate the contract support function across a diverse portfolio of contracts.
• Support and manage procurement and tender exercises in accordance with procurement regulations, governance frameworks, and legislative requirements.
• Coordinate contract monitoring activities and ensure robust performance management arrangements are in place.
• Support the management of contract variations, disputes, complaints, improvement plans, and additional works.
• Negotiate with contractors and suppliers where required to achieve positive outcomes.
• Produce performance dashboards, compliance reports, and contract monitoring information for managers and senior stakeholders.
• Support audit, assurance, and governance activities, ensuring compliance with corporate and regulatory requirements.
• Work collaboratively across services to drive continuous improvement and value for money.

About You

We are seeking a proactive and organised professional who can manage multiple priorities while maintaining excellent attention to detail.

You will have:

• Experience of contract monitoring, procurement support, or contract management within a public sector, housing, construction, or commercial environment.
• Experience of coordinating multiple contract or procurement activities simultaneously.
• Experience of using contract management, asset management, or procurement systems.
• Experience of supporting audit, compliance, or governance activities.
• Strong analytical and reporting skills, with the ability to produce meaningful management information and performance reports.
• Excellent communication and stakeholder management skills.
• The ability to negotiate effectively and build positive working relationships with contractors, suppliers, and colleagues.
• The ability to occasionally travel across the city as required.

This is an excellent opportunity to contribute to the delivery of high-quality, efficient, and compliant services that make a difference to our communities. You'll join a supportive team environment where your expertise will help shape service performance and continuous improvement.

If you're an organised and driven contract management professional looking for your next challenge, we'd love to hear from you.

Apply today and help us deliver excellence across our City Services contracts.

Why join us?

Join a team where your work makes a difference. We’re committed to creating a supportive, inclusive and rewarding workplace where you can develop your skills, achieve your ambitions and make a real impact. Alongside meaningful work and opportunities to grow, we offer a wide range of benefits to support your wellbeing, work-life balance and future, including:

• Learning and Development– A range of learning opportunities and resources to help you build your skills and progress your career, with achievements recognised through Digital Badges where applicable.
• A great pension- access to the Local Government Pension Scheme (LGPS) with the option to make Additional Voluntary Contributions through Shared AVC.
• Flexible Working– Agile and flexible working options to help you balance work with life outside work.
• Generous annual leave- starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave.
• Family-friendly benefits- A range of family-friendly policies and Flexible Bank Holidays.
• Make a difference beyond your role - Paid volunteering hours each year, giving you time to support a cause that matters to you.
• Support for your wellbeing- Confidential support through our Employee Assistance Programme and access to the Your Care wellbeing platform.
• Recognition and appreciation- Opportunities to celebrate achievements, recognise colleagues and receive awards; including through our annual staff awards ceremony.
• Professional Development– Professional membership fees covered where applicable to your role.
• Savings on everyday essentials- Salary sacrifice schemes including Cycle to Work, gym membership and home & electronics purchases.
• Exclusive lifestyle discounts– Access to more than 750 discounts across leading retailers, restaurants, supermarkets, attractions and more.
• Free swimming– Enjoy free swimming at CCC swimming pools.
• Help with commuting– A subsidy towards public transport.
• Relocation support– Relocation assistance may be available in approved cases.
• Pay progression– Pay and award progression negotiated annually.

Hours: 37 hours per week

Working Pattern: Monday to Friday

Contract: Permanent

Salary: £43,150 to £48,738 per annum (City Pay Band 6)

Location: This is flexible – working in Cambridge based at the Operations Hub 59, Cowley Road, Cambridge CB4 0DL you will also have access to one of our offices or working from home. You will be able to balance your work location accordingly.

More Information:

You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or O£43,150 to ur People & Culture Strategy.

If you would like an informal chat, please contact Clive de Silva on 07808 548518 or emailclive.desilva@cambridge.org.uk

Application Process:

To be considered for this role, please click ‘Apply Online’ and submit an application.

If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

Cambridge City Council recognises the value of digital badges in evidencing skills, knowledge and competencies, and welcomes their inclusion within job applications as verifiable indicators of achievement and capability.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.