Contracts & Quality Officer

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester Road, Glenfield, Leicester, LE3 8RA

Salary: Grade 11 £39,939 - £42,699 per annum (pro-rata for part-time) (Pay award pending)

Working Hours: 37 Hours a Week

Contract Type: Fixed term for 3 years

Closing Date: Friday 12th June 2026

Interview Date(s): TBC

About the Role

The Contracts & Quality Officer role within the Department of Public Health plays a crucial role in ensuring that commissioned services adhere to contractual terms and conditions.

The primary responsibilities include managing contracts funded by the Crisis and Resilience Fund to deliver specified services in line with Local Authority Contract Procedure Rules, supporting the effective performance management of contracts, leading negotiations, ensuring contract compliance, and using performance management processes.

The role involves leading on quality assessments for commissioned services, using a comprehensive evaluation process to ensure that services meet the required standards and deliver positive outcomes for service users. This includes implementing a robust quality assessment framework, conducting regular reviews, and analysing performance data to identify areas for improvement.

The role requires close collaboration with service providers to address any issues related to poor performance and to implement corrective actions where necessary. Additionally, it involves providing professional guidance to the Public Health team, ensuring that all commissioned services adhere to contractual terms and conditions. By maintaining high standards of quality and compliance, the Contracts & Quality Officer plays a vital role in enhancing the effectiveness and efficiency of public health services.

In addition to these core duties, the role involves providing contractual advice in the development of commissioning plans and developing approaches to better support public health contracts whilst managing high risk, high-value contracts within the portfolio.

The position requires strong organisational skills to manage multiple tasks and priorities effectively, ensuring that all responsibilities are completed to a high standard. This includes meeting deadlines, coordinating with various stakeholders, and ensuring that all tasks are completed to a high standard.

The role may also involve work outside of normal working hours, requiring flexibility and adaptability. Strong organisational skills will enable the Contracts & Quality Officer to navigate the complexities of the role.

This position offers a great opportunity to be part of a high-performing team and to ensure that public health plays a key role in improving outcomes for communities.

About You

To apply for this post, you must:

• Have a professional qualification at degree level in a relevant subject or demonstrable experience.
• Experience in project management, working across organisations, commissioning new resources, quality improvement, and report writing.
• Excellent oral and written communication skills, effective interpersonal and influencing skills, and confidence in presenting and taking accurate meeting notes.
• Ability to manage contracts to deliver specified services in line with Local Authority Contract Procedure Rules and support the effective performance management of contracts.
• Expertise in leading negotiation, procurement, contract compliance, and performance management processes for public health services and providers.
• Strong analytical and problem-solving skills, with the ability to develop innovative solutions to complex issues.
• Strong organisational skills, with the ability to manage multiple tasks and priorities effectively.
  

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Jasmine Clarke, Contracts and Quality Manager
Telephone: 0116 2051021
Email: jasmine.clarke@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us