Corporate Estates Support Officer

Job summary

Have you got working knowledge and experience of admin and finance support functions?

Do you have good communication skills?

Can you demonstrate working knowledge and skills in Microsoft Office 365, including SharePoint, Word, Excel and Teams?

If so, we’d love to hear from you!

The function of the Corporate Estates Support Officer sits within the Corporate Estates Management Team (CEM) within a wider Estates. The DVSA Estate is made up of a diverse portfolio of around 500 leased and freehold properties across Great Britain.

The purpose of the Corporate Estates Support Officer role is to deliver and maintain an effective and efficient estates portfolio by supporting the financial needs of Corporate and Operational Business Functions.

The post holder will support work to maintain agreed works, payments and management of our current estate portfolio to the needs of the agency.

The role will be required to engagement with internal stakeholders (teams within Estates, Finance, Commercial, Operations and Enforcement) and external stakeholders (Landlords and Service Providers).

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

Your responsibilities will include, but aren’t limited to:

• Provide advice, support, and challenge to internal stakeholders on payment account management and general estates matter issues.
• Provide clear and specific instructions through SAP financial and contract management to external stakeholders and service providers.
• Provide practical and cost-effective recommendations to resolve SAP issues with stakeholders and service providers.
• Ensuring the timely and correct payment of service charges, utility bills, casual hire and insurance for Estates landlords' costs as per lease obligations
• Maintaining the Estates Finance database with service charge, rates and insurance payments for all sites
• Liaising with relevant internal and external stakeholder to ensure needs are met.
• Maintain good relations and communications with all members of the team and respond politely and in a timely fashion to internal and external
• Work closely with the Finance teams to manage landlord and tenant expectations and maintain and improve working relationships with those key stakeholders.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

1. Working knowledge/experience of admin/finance support functions.
2. Good communication skills
3. Working knowledge and skill in Microsoft Office 365 suite, including SharePoint, Word, Excel and Teams.
4. Working knowledge and skill using Adobe Pro software
5. Willing to undertake appropriate training to develop professional/technical knowledge if required

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.

This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace (one of the locations cited in the advert) or, when required for business reasons, from other offices/work locations/visiting stakeholders.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Qualifications

GCSE English and Mathematics (minimum grade C) or equivalent is essential
You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Making Effective Decisions
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £30,485, Driver and Vehicle Standards Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

This includes:

• a generous annual leave entitlement
• attractive pension options with an employer contribution of 28.97%
• flexible working
• good career development opportunities
• a variety of career paths
• inclusive working environments and much more to support a healthy work/life balance

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Online test

Stage 2: Sift of CV and personal statement

Stage 3: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Online test

At this stage, you will be assessed against the following Success Profile elements:

1. Ability

After submission of the first stage of your application (personal details), you will be invited to complete a Civil Service Numerical test. If you successfully pass the test/s, you will be invited to complete the full application (please see ‘stage 2: sift’ for further information).

Please complete the online tests as soon as possible (within 24-48 hours is recommended) to give yourself enough time to complete your full application (please see ‘stage 2: sift’ for further information). Both the online test and the full application must be completed by the closing date on the advert, otherwise your application will be rejected.

Guidance for the tests will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Our online test supplier will be performing scheduled maintenance between 4 p.m. and Midnight on 31st May 2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

Stage 2: Sift

At sift, you will be assessed against the following Success Profile elements:

• Experience – you will be asked to provide a CV and personal statement (1250-word count). Please provide evidence of your Experience of the following:

1. Working knowledge/experience of admin/finance support functions.
2. Good communication skills
3. Working knowledge and skill in Microsoft Office 365 suite, including SharePoint, Word, Excel and Teams.
4. Working knowledge and skill using Adobe Pro software
5. Willing to undertake appropriate training to develop professional/technical knowledge if required

Further details around what this will entail are listed on the application form.

The sift will take place from 03/06/2026

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Working Together, Making Effective Decisions, Managing a Quality Service and Delivering at Pace
• Strengths

The interviews will take place from 17/06/2026

This interview will be conducted online via Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Angela Palma
• Email : angela.palma@dvsa.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Role Profile Opens in new window (docx, 797kB)