Corporate Information Management Officer
Wrexham County Borough Council is looking for a motivated and detail-driven Corporate Information Management Officer to join our Information Management Team. This is an exciting opportunity to play a key role in supporting the Council's commitment to transparency, good governance, and high-quality information handling.
About the Role
You'll be the Council's first point of contact for all Freedom of Information (FOI), Environmental Information Regulation (EIR) and Data Protection (DP) requests. Working closely with colleagues across all departments, you'll ensure requests are logged, tracked and responded to within statutory timescales.
Your work will help shape how the Council manages information by analysing trends, improving systems, supporting the publication scheme, and contributing to the wider Information Management Strategy. You'll also assist in raising awareness of good information governance practices across the organisation.
What You'll Be Doing
- Managing and monitoring FOI, EIR and Subject Access Requests from receipt to completion
- Supporting the development and implementation of information governance policies and procedures
- Providing advice, guidance and training to staff and members on information management
- Analysing request trends and helping develop proactive approaches to reduce demand
- Maintaining and improving systems for tracking information requests
- Supporting incident management relating to information security breaches
- Producing accurate performance data and contributing to corporate reporting
- Working with Link Officers across the Council to promote good practice
What We're Looking For
- Educated to A-Level standard or with equivalent experience
- Strong understanding of FOI, EIR and Data Protection legislation
- Experience managing information requests in a public sector or similar environment
- Excellent communication skills, with the ability to explain complex issues clearly
- Strong analytical skills and attention to detail
- Ability to work flexibly, respond quickly to changing demands, and maintain confidentiality
- Proficiency in Microsoft Office and experience improving systems or processes
- Commitment to excellent customer service and high standards of information governance
Why Join Us
This is a fantastic opportunity to develop your career in information governance within a supportive and forward-thinking team. You'll help shape how the Council manages information, supports transparency, and protects the rights of residents.
If you're passionate about good information management and want to make a real impact across the organisation, we'd love to hear from you.
For more information about the role please contact Linda Roberts on 01978 292202 or linda.roberts@wrexham.gov.uk
The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.
The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Employee benefits include:
- Membership in the Local Government Pension Scheme
- Flexible working arrangements
- Generous annual leave up to 32 days
- Family-friendly policies supporting caring and family commitments
- Work-life balance and flexi time (dependent on role)
- Discounted leisure membership
- Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
- Health & well-being resources, including an employee assistance programme, events and campaigns, Menopause Café and Unpaid Carer Café
Salary range
- £29,542 - £31,015 per year