Counter Fraud Officer

The National Lottery Community Fund

United Kingdom

Hybrid

Expires: Expiring in less than 2 weeks

Finance

Full time

£28,000 - £32,000 per year

Job summary

We are recruiting three Counter Fraud Officers, one permanent and two fixed term for 12 months.

This is an exciting opportunity to join the National Lottery Community Fund’s, Finance and Resources Directorate at a key moment in the refresh of our counter fraud function.

Job description

As a Counter Fraud Officer, you’ll be at the heart of protecting the Fund’s integrity and ensuring that funding reaches the communities that need it most. You’ll conduct fraud investigations, respond efficiently to queries from internal and external customers, and help shape the future of our approach to fraud prevention and detection.

Your Responsibilities:

Delivering internal and external investigation services for the Fund.
Advising teams across the organisation on fraud, bribery, and corruption risks.
Working closely with internal teams such as funding, people team and legal.
Collaborating with external organisations such as the police, charity commission, and other funders and agencies.
Delivering fraud awareness workshops and creating engaging, easy to understand case studies that help bring our investigations to life.

What does a typical day look like?

Morning: You’re assessing a potential fraud referral, reviewing the case details, and using your expertise to decide the best course of action to safeguard public money.
Midday: You’re responding to some new queries from funding officers and members of the public, providing clear, accurate advice to help resolve issues quickly.
Afternoon: You’re attending a meeting with colleagues from funding and compliance teams, sharing insights from a recent investigation you led on and contributing to a conversation about how we can strengthen fraud prevention and detection efforts.
End of day: You’re making sure all your cases are up to date and accurate, while planning your next steps for ongoing investigations.

Every day is different. One moment you’re deep into an investigation, the next you’re advising on fraud risks for a new initiative or helping shape improvements to our processes.

What we are looking for:

Experience: You have conducted investigations before and have a strong background in delivering great customer service.
Curiosity: You want to learn more about fraud risks. You ask questions and have an aptitude for investigative research, you love solving problems!
Initiative: You are comfortable working alone and enjoy being trusted to complete your work independently, at pace with accuracy and to deadlines.
Confidence: You have confidence in your decision-making and are comfortable challenging existing processes, giving and receiving critical friend feedback to aid improvement.
Flexibility: You are a supportive and a strong team player. Our work is challenging and changes day to day so we need someone that can adapt easily to change and embrace it.
Enthusiasm: You bring energy and positivity to the team.

Person specification

Why join us?

You’ll be part of a motivated, supportive team that values wellbeing, recognition, quality of work, collaboration and continuous improvement.
You’ll help protect millions of pounds of funding for good causes across the UK.
You’ll have opportunities for professional development and the chance to make a real impact.

Interview details:

Date: 17th & 18th February 2026
Format: Online
Location: UK wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

The role will include intermittent travel across the UK for team meetings and events (usually this means travelling 4 times a year and staying overnight to attend face to face team meetings).

For an informal discussion about the role, please contact: Claire Parkes – Claire.Parkes@tnlcommunityfund.org.uk

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential

Experience of conducting fraud, compliance, or financial investigations (e.g. in public sector, charity, grant-making, or law enforcement environment).
Skilled in producing clear, structured reports and presenting findings to non-technical audiences.
Experience of collating and analysing data from multiple sources.
Understanding of and curiosity about our work as a funder.
Understanding and experience of delivering great customer service.

Desirable

Strong knowledge of fraud typologies, investigative techniques, and relevant legislation (e.g. Fraud Act 2006, Proceeds of Crime Act, Data Protection).
Accredited counter-fraud or investigation qualification (e.g. ACFS, CIPFA, CIFAS or equivalent).
Familiarity with investigation standards such as CPIA, PACE.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Benefits

Alongside your salary of £28,000, The National Lottery Community Fund contributes £8,111 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

A full list of our benefits can be found on our website using the link:

Generous Civil Service Pension scheme
Flexible working
Enhanced paid maternity/paternity leave
Paid volunteering leave
Season ticket loan

Watch this video to see a full list of benefits available.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Please click the link to apply and upload your supporting statement (1000) and CV when you are submitting your online application to us via our vacancies page. Any applications sent to our recruitment inbox with your attached documents will not be considered.

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

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Contact point for applicants

Salary range

£28,000 - £32,000 per year