Criminal Justice - Resettlement and Support Manager

• RSO_Manager__Job_Description.
• Privacy_Notice_for_Job_Applicants

To apply, simply send your CV along with a supporting statement explaining how your skills and experience match the job description. Please email your application to Lauren Oakley, Operations Manager, at lauren.oakley@justice.gov.uk.

Resettlement and Support Manager

Elizabeth Fry Charity – Reading

Ready to make a real difference?
Join Elizabeth Fry Charity and play a vital role in supporting women in the Criminal Justice System to rebuild their lives and move forward with confidence.

We’re looking for a passionate, motivated individual to become part of our dedicated team—someone who thrives on creating positive change and empowering others.

About Us

Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 25 women. We’re committed to delivering exceptional accommodation and meaningful, person centred support for women navigating the criminal justice system.

The Opportunity

This is an exciting management role created to support the Charity’s growth and strengthen our leadership team.

As Resettlement and Support Manager, you will:

• Lead and inspire a team of Resettlement and Support Officers delivering 24/7 support to residents
• Be a visible, supportive presence for staff, particularly during evening hours
• Play a key role in ensuring the smooth day-to-day running of our services
• Contribute to wider management responsibilities, including participation in an On-Call rota

This is a 34 hour per week part time role, with a proposed working pattern of:

• Monday: 1pm – midnight
• Tuesday: 5pm – midnight
• Wednesday: 3pm – midnight
• Thursday: 5pm – midnight

We are also open to alternative working arrangements.

We offer a competitive salary for this role, with the full-time equivalent salary £39,106 - £46,688.

Who We’re Looking For

We’re a small, committed team with a big mission—so we’re searching for someone who is:

• A natural problem-solver who stays calm under pressure
• Passionate about supporting women in a trauma-informed environment
• A confident leader with the ability to motivate and manage a team

Experience within the criminal justice sector, including an understanding of risk assessment and management, would be advantageous.

Your Skills and Strengths

You’ll bring:

• The ability to manage complex behaviours and support individuals in challenging emotional situations
• Excellent communication, influencing, and relationship-building skills
• A strong understanding of the pathways that can lead women into offending
• A genuine commitment to helping people rebuild their lives and achieve lasting change

What we offer:

• Regular supervision to support your development
• Tailored training to build your confidence and skills
• The opportunity to make a tangible, positive impact every day

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.

We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:

• Additional payments for On Call cover.
• Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
• Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
• Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
• Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
• Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.

How to Apply

We’re excited to welcome a new colleague to our team.

Please note: this role is open to female applicants only, as permitted under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the work.

To apply, simply send your CV along with a supporting statement explaining how your skills and experience match the job description. Please email your application to Lauren Oakley, Operations Manager, at lauren.oakley@justice.gov.uk.

We review applications as they come in and will be arranging interviews promptly for candidates who meet the criteria — so early applications are encouraged.

This post is exempt from the Rehabilitation of Offenders Act 1974, and the successful candidate will be required to complete a Disclosure and Barring Service check.