Data Insights Lead

Job summary

Data Insights Lead
£80,000 per annum
Bedford
Permanent
Hybrid working

Join us at the Money and Pensions Service (MaPS) as a Data Insights Lead. As the Data & Insights Lead for the National Pensions Connection Service, you will lead the service's data, reporting, analytics, and insight capability. You will be responsible for ensuring there is a single, trusted and authoritative view of service performance across the pensions dashboards ecosystem, enabling informed decision-making by senior leaders, regulators, government departments, delivery partners and dashboard providers.

You will define and deliver the service's data and insight strategy, ensuring data is transformed into actionable intelligence that drives service performance, continuous improvement, regulatory reporting, and benefits realisation. Working closely with Data Engineering, Product, Operations and external suppliers, you will ensure the service's reporting, analytics and monitoring capabilities are robust, scalable and aligned to organisational and regulatory requirements.

A key aspect of the role will be establishing strong data governance, ensuring data quality, consistency, transparency and appropriate controls across a piece of National Digital Infrastructure.

Job description

Key Responsibilities:

• Lead the Data & Insights function for the National Pensions Connection Service, providing strategic direction for reporting, analytics, monitoring and performance management.
• Develop and communicate a clear vision for how data and insight will support operational performance, service improvement and long-term strategic objectives.
• Establish and maintain a single, trusted source of performance information across the pensions dashboards ecosystem.
• Lead the production of executive reporting, performance insights and data-driven recommendations for senior leadership, governance boards and external stakeholders.
• Ensure the service maintains robust data governance practices, including data quality management, metadata standards, reporting controls, auditability and compliance with regulatory requirements.
• Oversee relationships with regulators and government stakeholders, supporting reporting obligations and the provision of accurate, timely and transparent information.
• Work closely with Data Engineering, Product and Architecture teams to ensure reporting and analytical requirements are incorporated into data products and platforms.
• Lead the development of self-service reporting capabilities that enable users to access trusted information without reliance on bespoke analysis.
• Oversee benefits realisation measurement and performance evaluation, ensuring the service can demonstrate outcomes and value delivered over time.
• Manage and develop a multidisciplinary matrix team of analysts and insight professionals, providing coaching, mentoring and professional leadership.
• Promote a culture of evidence-based decision making, continuous improvement and data literacy across the service and wider organisation.
• Ensure monitoring, operational intelligence and analytical capabilities evolve alongside service growth and increasing transaction volumes.

Person specification

Essential:

• Significant experience leading data, analytics, business intelligence or insight functions within large, complex organisations, with responsibility for setting strategy, priorities and operating models.
• Strong understanding of data governance, including data quality management, data standards, metadata, lineage, information management, reporting controls and regulatory compliance.
• Proven technical experience delivering analytics and reporting solutions using a range of tools and technologies such as Power BI, AWS QuickSight, Tableau, SQL, Python, Databricks or equivalent platforms.
• Demonstrable ability to translate complex data and technical information into clear, compelling and actionable insights for senior leaders, regulators and non-technical stakeholders.
• Experience managing multidisciplinary analytical teams and collaborating effectively across product, engineering, operations and external delivery partners to drive evidence-based decision making and continuous improvement

Desirable:

• Experience working within pensions, financial services, government or other regulated sectors.
• Experience supporting large-scale digital transformation programmes, data-sharing ecosystems or national digital services.
• Knowledge of pensions dashboards, pension administration or financial wellbeing services

Benefits

• 30 days’ annual leave plus bank holidays
• Pension (2:1 matched contribution up to 10%)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal
• Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Our Recruitment Process

We keep things simple, fair, and transparent:

1. Initial Review: Our recruiter will review your CV. If it looks like a good fit, they'll reach out to arrange a call.
2. Hiring Manager Review: If the recruiter thinks you're suitable, your CV will be passed to the hiring manager, who will decide whether to invite you for an interview.
3. Interview: If selected, you'll participate in a virtual interview. This single-stage process allows you to demonstrate your skills and experience through competency-based questions. This will also require you to deliver a short presentation.

Everything we do aligns with the Civil Service Commission’s Recruitment Principles.

Career Development

We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact resourcing@maps.org.uk. If unresolved, you may then contact the Civil Service Commission.

Job Reference: MaPS01333
Close Date: 11/10/2026

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Marty Sikora
• Email : Marty.Sikora@reed.com

Recruitment team

• Email : MoneyAnd.Pensions@reed.com