Defence Afghan Relocation and Resettlement (DARR) - Information Support Officer

Job summary

This is a Fixed-Term Appointment (FTA) due to the time-limited nature of the role within DARR programme. It is expected to last 23 months but may be extended or made permanent depending upon business requirement.

For MOD candidates only: Whilst this is an FTA, all internal MOD employees successfully recruited into DARR will be temporarily transferred into DARR as their new business area for the duration of their appointment, and successful candidates applying on promotion will be substantiated into the new grade. There is no requirement, therefore, for line management approval to apply. At the end of the appointment, DARR will work with the individual to find an alternative position within the department, in line with departmental policy.

For OGD: Candidates will transfer to DARR on an inward loan basis and require LM approval to apply. Successful candidates will be paid in accordance with the advertised grade for the period of the loan and will return to their Home Department unit at the end of the Time Limited Posting. If a loan cannot be agreed between all parties, then a transfer on an FTA contract is possible, read the FTA policy for further information.

This position is advertised at 37 hours per week. All jobs within DARR will be predominantly based at MOD Main Building, with some roles requiring greater office attendance than others.

The team support hybrid working with a mixture of home/office-based working to be agreed with line manager and based upon business requirements. For current MOD employee's retention of current duty station will be considered.

The Defence Afghan Relocation and Resettlement (DARR) Directorate is an organisation set up to manage the process for identifying eligible Afghans who supported the UK mission in Afghanistan over the past 20 years to come to the UK, and once here to be assisted to begin their new lives with their families. It is important and rewarding work, supporting one of Defence’s highest priorities.

The Directorate is responsible for assessing the applications of Afghans who still wish to relocate to the UK, enabling the relocation of those eligible, and directing and cohering all of the relocation and resettlement activity across the Defence enterprise. Teams work in lockstep with a number of Departments across Whitehall to ensure the relocation and resettlement of eligible Afghans.

This position is advertised at 37 hours per week

Job description

The Information Support Officer (ISO) is a key member of the information governance team charged with good management and exploitation of information within the organisation. They will advise the IKL and IMGR on information related matters and execute their policies.

This role is part of Info Gov within the DARR Directorate 1 x B1 Dep Hd, 1 x G7 AH, 2 x SEO IKL, 5 x HEO IMGR, 2 x EO ISO and is line managed by 1 of the IMGRs.

Duties and Responsibilities:

1 - Administering access permissions via SSGM for SharePoint sites (O and S), MS Teams and group mailboxes. Assist with managing and administering the SharePoint sites (O and S), Group Mailboxes through the Service Catalogue.

2 - Deliver the Info Gov presentation to the new starters in the absence of the IMGR.

3 - Maintain the SharePoint sites and audit for assurance and governance requirements for O and S systems as part of the team. Administering and maintain the SharePoint sites through the Service Catalogue.

4 - Work alongside IMGRs undertake audit of SharePoint and rebuild in line with IKL & Info Gov AH direction. (O & S)

5 - Liaise with the BM team regarding starters and leavers to DARR to ensure access permissions on SSGM for MS teams and SharePoint are granted and removed accordingly, ensuring information governance is maintained on O and S systems using an access/permissions log.

6 - Maintain familiarity with MOD and DP policy to develop and support the implementation of the IM Directive, IM Plan, SOPs and IM Ways of Working IAW JSP 440, JSP 441 and O365 WoWs.

7 - Update and maintain the DARR File plan in accordance with JSP 441 ensuring retention schedules are set accordingly. Where applicable ensure physical files are opened/closed accordingly and are reflected in SharePoint.

8 - During significant periods of change, proactively support to see that the information needs emerging from the change are identified, with solutions to meet them being implemented often against short deadlines.

9 - Where physical files have been created/are held, the ISO is responsible for the management and appropriate storage of these through line in line with JSP 441 and JSP 440.

10 – Liaise with other areas of the Department of State, including the IHub, to maintain and support smooth operations across the organisation.

11 - Undertake reasonable KIM tasks, as directed by the DARR Information Manager commensurate with the grade and experience such as destruction of expired information in line with JSP 441 and supporting provision of information.

Person specification

Desirable:

• Familiarity of use of SSGM
• Government Knowledge and IM (KIM)
• Experience of using Office 365 including SharePoint, MS Teams, Excel

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Making Effective Decisions
• Seeing the Big Picture

Benefits

Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses (move of home, excess fares or temporary transfer). Non Standard move applicants will be eligible for the full package, subject to eligibility.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates should also provide a name-blind, or anonymous CV, which to include job history and demonstrate details of the skills and experience required for this role.

You will be assessed against your CV

We'll assess you against these Success Profiles Behaviours during both Sift and Interview stage:

• Communicating and Influencing (Essential)
• Managing a Quality Service (Essential)
• Making Effective Decisions
• Seeing the Big Picture

In the event of a high volume of applications we will sift applicants against the two essential behaviours Communicating and Influencing, Managing a Quality Service.

Candidates must have or be willing to undergo SC clearance.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure

that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Henry Gallop
• Email : Henry.Gallop100@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

Attachments

Candidate Information updated Opens in new window (docx, 31kB)EXTERNAL PACK Opens in new window (pdf, 1562kB)