Deputy Delivery Director, Legacy Services Transformation

Job summary

The Role:

• Lead and direct delivery activities across programmes affecting data services, environments and technical teams within scope of the role including the Police National Computer (PNC), Hendon Virtual Environment (HVE), Hendon Evolution (HE), and NLEDP Experience, Skills Transition (NEST) and as appropriate, other national policing data services as agreed within scope.
• Lead cross policing and wider law enforcement engagement to set strategic direction for services within scope, aligning funding allocations and appropriate capabilities to deliver required outcomes.
• Establish coherent digital product roadmaps with a shared direction and vision, that balances stakeholders’ priorities and longer-term departmental and policing goals. Working closely with Chief Constable level Senior Service Owners, Product Managers, Product Owners and wider stakeholder groups to agree requirements, align business and technology strategies with product capability roadmaps, whilst ensuring the ability to adapt and deliver quickly as needed.
• Develop and execute the strategic approach to adopt a combined single service model across the in-scope services, leading work to embed transformational ways of working and capability growth to deliver a robust, secure and mature service model to support the in-scope services capable of scaling to accommodate future national policing data services.
• Deputising as required for the Director: National Law Enforcement Data Portfolio (NLEDP).

Job description

Key responsibilities

• Lead and direct a multi‑skilled organisation (~250 staff) delivering, sustaining and transforming national police legacy data services into modern, scalable, secure and sustainable platforms.
• Own service safety, availability and risk by working closely with senior policing leaders, Public Safety Mission directors and DDaT functions, enabling informed decision‑making through clear options and trade‑offs.
• Set and champion product‑led strategy and roadmaps, aligning product direction with departmental and policing priorities while managing cross‑portfolio dependencies and multi‑level delivery impacts.
• Ensure coherent, joined‑up design and technical integrity, enforcing standards, reducing technical debt, promoting reuse of common capabilities, and prioritising work against agreed risk appetite and programme demand.
• Drive efficiency, quality and value for money across live services (including Hendon and DRS), implementing best‑practice product management, cost control, governance, assurance, and scalable automated testing.
• Provide senior leadership through change, fostering a high‑performance, collaborative culture focused on capability growth and continuous improvement, and deputising for the Director of the National Law Enforcement Data Portfolio as required.

Person specification

Essential Criteria

The successful candidate will need to demonstrate their knowledge, experience, capability and behavioural approach to a high standard against the following key criteria:

• Led and motivated large, multi‑disciplinary teams, building delivery capability and empowering high performance in complex, pressured environments.
• Exceptional communicator and relationship builder, with proven credibility and influence with senior business, technical and political stakeholders.
• Delivered complex programmes, products and services end‑to‑end, combining programme, product, financial and supplier management to achieve value for money and service excellence.
• Ran large‑scale operational digital services, with strong focus on availability, operational performance, resilience and continual improvement.
• Proven track record delivering high‑profile operational programmes, including management of large capital budgets and successful outcomes under scrutiny.
• Led major service transformation initiatives, modernising highly legacy capabilities into scalable digital services and managing mature service teams through change.

Benefits

Alongside your salary of £100,000, Home Office contributes £28,970 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Online Application

Please follow the Job Advert instructions on the Civil Service Jobs website to apply online, no later than 23:55hrs on Sunday 19th April 2026.

Provide some basic personal information;

1. A CV - setting out your career history, highlighting specific responsibilities and achievements that are relevant for this role, including details where budgets and numbers of people managed, relevant achievements in recent posts, together with reasons for any gaps within the last two years;
2. A Statement of Suitability – (limited to 1250 words) explaining how you consider your personal skills, qualities and experience, provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.
3. Diversity Monitoring - as part of the online application process, you will be asked a number of diversity-related questions. If you do not wish to provide a declaration on any of the characteristics, you will have the option to select 'prefer not to say'. See the Civil Service Diversity and Inclusion Strategy: 2022 to 2025 (HTML) - GOV.UK (www.gov.uk) for more information.

It is essential that in your written application you give evidence, using examples, of proven experience. These responses will be developed and discussed with candidates invited for interview. Failure to submit both a CV and Supporting Statement will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : HO Digital Recruitment Team
• Email : hodigitalscsrecruitment@homeoffice.gov.uk

Recruitment team

• Email : SCSRecruitment@homeoffice.gov.uk

Further information

The Commission publishes a guide that outlines its approach to handling a complaint under the Recruitment Principles. This can be accessed at http://civilservicecommission.independent.gov.uk/civil-service-recruitm…. We would recommend you read this guidance before submitting a complaint.
Complaints should be sent in writing to: Civil Service Commission, Room G8, 1 Horse Guards Road, London, SW1A 2HQ.

Attachments

DD Digital Legacy Services Transformation - Candidate pack Opens in new window (pdf, 660kB)