Deputy Director - Corporate Services Strategy

Job summary

Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while working with government, industry and consumer groups to deliver a cleaner, more affordable and secure net-zero energy system.

We are committed to an inclusive workplace where different perspectives are valued and people are able to contribute fully. This strengthens our approach and helps us serve the communities we represent.

Role Purpose

The Deputy Director of Corporate Services Strategy plays a pivotal leadership role at the heart of Ofgem, ensuring the effective functioning of the Chief Operating Officer’s Office and driving integration, alignment and delivery across Corporate Services (People Function, Finance, Planning and Performance, Digital, Data and Security Services & Change) and the wider organisation. As the Chief Operating Officer’s (COO) principal strategic partner, the post holder provides high-quality judgement, counsel and challenge, working across Ofgem to drive forward priority projects, and helping make sure Corporate Services is the outstanding foundation that drives excellent performance across the organisation. The role orchestrates organisational priorities, pays a pivotal role in transformation and change, strengthens executive decision-making, leads the COO Office and ensures coherence across corporate functions, major programmes, planning cycles and governance.

The role acts as a senior enterprise leader, representing the COO in high‑level internal and external forums, influencing strategic conversations, shaping organisational performance and ensuring that Ofgem delivers effectively against its statutory duties and regulatory responsibilities.

Job description

Deputy Director - Corporate Services Strategy

Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while working with government, industry and consumer groups to deliver a cleaner, more affordable and secure net-zero energy system.

We are committed to an inclusive workplace where different perspectives are valued and people are able to contribute fully. This strengthens our approach and helps us serve the communities we represent.

Key Accountabilities

• Provide strategic support to the COO, informing organisational priorities and decision-making
• Deliver priority programmes across Corporate Services and the wider organisation, ensuring clear outcomes
• Contribute to transformation, change and continuous improvement activity across Ofgem
• Coordinate organisational priorities, track delivery, and address risks and issues as they arise
• Ensure governance and decision-making processes are effective, consistent and timely
• Represent the COO and Ofgem in internal and external forums
• Manage and develop the COO Office team, ensuring effective delivery and performance.

Key Outputs and Deliverables

• A defined and prioritised COO agenda aligned with Ofgem’s strategic objectives
• Delivery of priority programmes that improve organisational effectiveness and performance
• Delivery of transformation and improvement activity across Corporate Services
• Clear, high-quality advice and materials to support executive decision-making
• Effective planning, prioritisation and performance frameworks, supported by governance processes
• Robust insight on organisational performance, risk and capability
• Strong and effective stakeholder relationships
• A COO Office that operates efficiently and supports executive delivery

Key Skills and Capabilities

• Strong judgement, with the ability to assess complex information and provide clear advice
• Ability to work across organisational boundaries and align stakeholders to shared outcomes
• Experience managing teams and delivering results through others
• Effective communication skills, including development of materials for senior audiences
• Experience of governance, decision-making and organisational performance
• Understanding of organisational context and the wider operating environment

Behaviours

• Seeing the Big Picture
• Leadership
• Communicating & Influencing
• Making Effective Decisions

Person specification

Essential Criteria

• Significant leadership experience in complex, multi-stakeholder environments
• Experience of corporate governance, planning or performance at organisational level
• Track record of delivering outcomes through influence and sound judgement
• Experience of transformation, change or improvement activity
• Strong communication and stakeholder management skills
• Experience managing and developing teams
• Experience advising Boards, Executive Committees or similar forums

Desirable Criteria

• Experience in corporate strategy, organisational performance, transformation or delivery assurance

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

Benefits

Alongside your salary of £81,000, OFGEM contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Ofgem can offer you a comprehensive and competitive benefits package which includes; SCS1 holiday entitlement; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 20% attendance in the office but this is kept under review), flexible working hours and family friendly policies. Plus, lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates should provide a specific Supporting Statement, no more than 1250 words, which fully evidences your suitability for the role. This should be focussed on the essential criteria listed.

If successful at sift stage you will also be required to present to a panel. Details of this will be shared at final selection and invitation to interview. Currently interviews are expected to be face to face in London, however adjustments can be made accordingly if required.

Please refer to Civil Service candidate advice on the acceptable use of Artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Dominique King
• Email : dominique.king@ofgem.gov.uk
• Telephone : Dominique King

Recruitment team

• Email : dominique.king@ofgem.gov.uk

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should email The Head of Talent Acquisition at: Recruitment@ofgem.gov.uk in the first instance. If you are not satisfied with the response you receive from the department, you can contact the Civil Service Commission. More detailed information can be found on the Civil Service Commission website.

Attachments

Deputy Director - Corporate Services Strategy Opens in new window (docx, 81kB)SCS Candidate Pack Deputy Director - Corporate Services Stategy Opens in new window (pdf, 906kB)