Deputy Director, HMCTS Business and User Strategy

Job summary

This is a Nationally based role

Job description

About the role

HM Courts and Tribunals Service (HMCTS) is seeking an effective Deputy Director to lead the Business and User Strategy division within the Strategy and Analysis directorate.

This Deputy Director role provides strategic leadership and delivery oversight for HMCTS’ business strategy, judicial workforce and planning and strategy, policy and legislative priorities, corporate governance and Board Secretariat, and user strategy. This is a crucial function for HMCTS’s ambitions to drive business and user outcomes and run an effective and efficient courts and tribunals service meeting ministerial and judicial ambitions.

You will:

• Work with the HMCTS Non-Executive Chairman and Board as well as Chief Executive Officer and senior executive and leadership teams to set HMCTS strategy.
• Translate that strategy into annual business plans which drive HMCTS delivery and progress as well as linking through to the Ministry and the Judiciary.
• Ensure that strategy and business plans are informed and underpinned by robust horizon scanning on the opportunities and challenges ahead and make links into international jurisdictions and opportunities to learn from others internationally (e.g. OECD, Council of Europe). Co-lead and chair the HMCTS international oversight group to drive and co-ordinate engagement in meeting DPM priorities.
• Lead engagement with MoJ policy on legislative and policy development to embed operational priorities and perspectives.
• Lead or co-lead in HMCTS the development of key set piece events – e.g. for the King’s Speech, for Spending Reviews and Budgets (with Finance) and be the central point for new Minister/Parliament preparations and briefings.
• Lead the HMCTS central role in judicial recruitment and capacity planning working with MOJ, the Judicial Appointments Commission, Judicial Office and Judicial College (which covers the recruitment and training of c1000 new judicial office holders each year).
• Drive the development of strategic and innovative solutions to key issues and challenges identified by the Chair and CEO through running timely and impactful strategic priorities joining up across the agency and beyond.
• Lead the development of the organisation’s approach to supporting users, especially the most vulnerable. As such act as Senior Responsible Owner (SRO) for the Digital Support service which aims to combat digital exclusion.
• Promote equalities across HMCTS, lead the provision of subject matter expertise and advice on Equalities Impact Assessments and oversee a programme of sectoral engagement to bring the user perspective into HMCTS business.
• Lead the corporate governance function across the agency, complying with MOJ and cross-government standards and role modelling best practice. In parallel oversee the management of the Board Secretariat support to the Chair, Board and seven executive committees.
• Across all of the above, represent HMCTS at departmental and judicial fora, ensuring operational reality informs policy decisions and court/tribunal practice.

Essential Experience

• Strategic leadership through strategy development, alignment and planning in a complex organisation.
• Policy engagement and influencing the development of services and programmes underpinned by confident use of evidence and data.
• Flexibility and agility to juggle multiple and changing priorities and working to very senior principals, such as ministers or the judiciary (or equivalent leaders in other sectors).
• Stakeholder engagement, securing the confidence of very senior colleagues and communication in writing and in person.
• Programme leadership (including SRO responsibilities) and stewardship of critical business as usual activity.

Desirable Experience

• Experience of the justice system and understanding of courts and tribunals.
• Familiarity with user and digital inclusion and governance/public sector accountability (as the focus of two of the teams within the division).

Person specification

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

For full details about the Role, Key Responsibilities and Person Specification, please download and review the Candidate Information pack

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing

Benefits

Alongside your salary of £81,000, HM Courts and Tribunals Service contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.

Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SCS Recruitment Team
• Email : scsrecruitment@justice.gov.uk

Recruitment team

• Email : scsrecruitment@justice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/17093?entityId=17093

Attachments

DD HMCTS Busibness and User Strategy Accessible Pack Opens in new window (docx, 61kB)Deputy Director HMCTS Business and User Strategy CIP Opens in new window (docx, 4142kB)