Deputy Director, Hosting & Cloud infrastructure Services, HO Digital

Job summary

Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK’s most critical and well-used public services. The engineering capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year.

The Home Office Digital estate consists of more than 600 systems, enabling critical services such as;

• 13 million Electronic Travel Authorisations since launch
• 3 million visa applications annually
• 130 million border checks each year
• 7 million passport applications annually
• 140 million police checks on people, vehicles, and property

The Deputy Director – Hosting & Cloud Infrastructure, Enterprise Services is a new and critical role within both Enterprise Services and wider Home Office Digital department. The Home Office Digital portfolio is one of the most complex technology functions within government, with 4,500 resources delivering for more than 300 complex change programmes and maintaining hundreds of mission critical systems.

Enterprise Services is responsible for designing, building, and maintaining digital services and solution for cross cutting functions within the department. Our team is delivering the core technology needed for the department’s future development, designing appropriate solutions, delivering quickly and effectively and making a real difference in achieving wider Home Office Digital and organisational strategies and objectives.

Home Office Digital currently use a combination of “on Premise” and Cloud Based infrastructure to deliver its services including Critical National Infrastructure. The oversight of our current Cloud provision and strategy sits across multiple parts of Home Office Digital. The Deputy Director – Hosting & Cloud Infrastructure will make a significant contribution to the Home Office Digital delivery through the effective creation of strategic Hosting platforms delivery organisation including the delivery of ongoing BAU cloud infrastructure operations. This new organisation will be able to align Home Office cloud and on-premise strategies and ensure we receive value for money across the multiple platforms and providers. A key element of this role is delivery of capability and capacity for the programmes, projects and platform tenants within the Home Office supporting them with the platform functionality required to deliver the new and existing operational services from the systems being developed and operated.

For full description of the role, please check the candidate pack attached at the bottom of the advert.

Job description

Key responsibilities:

• Lead the development and implementation of our on premise and cloud infrastructure strategies, ensuring alignment with organizational goals and objectives.
• Oversee the design, deployment, and management of cloud infrastructure solutions, including public, private, and hybrid cloud environments.
• Ensure the security, scalability, and reliability of cloud infrastructure, implementing best practices and industry standards.
• Collaborate with cross-functional teams, including IT, security, and application development, to ensure seamless integration and operation of cloud services.
• Build, manage and mentor a team of cloud infrastructure engineers, delivery and project managers, delivery partners, service managers, cyber assurance, quality assurance, delivery management, product management and business management staff, providing guidance and support to ensure their professional growth and development.
• Develop and maintain policies, procedures, and documentation related to multi-cloud infrastructure management.
• Stay up-to-date with the latest trends and technologies in cloud computing; and make recommendations for continuous improvement.
• Manage vendor relationships and negotiate contracts to ensure the best value for the organization.

Person specification

Essential Criteria

The successful candidate will need to demonstrate their knowledge, experience, capability and behavioural approach to a high standard against the following key criteria:

• Having supported an organisation of similar size and scope in its transition to a service provision approach, including first-hand experience of having planned and overseen a full programme life cycle from a legacy technology stack to full operational run state;
• Having delivered multiple complex, high-value programs in a relevant technology landscape, and showing exceptional programme planning and delivery capability, with experience of maximising appropriate frameworks and methodologies in support of delivery;
• Great partnership skills: in particular, a track record of building highly effective partnerships with peers, stakeholders and commercial partners across large-scale organisations;
• Strong financial management experience relating to high value programme delivery. Experience of developing and securing support for associated annual budgets and operating plans.
• Exceptional leader of people, able to build high performing, passionate, delivery-focused teams and support and coach managers to achieve optimum outcomes.

Desirable skills and experience:

• Robust, collaborative and driven, able to work with multiple parties to deliver complex and fast paced programmes of work;
• First-class relationship builder, able to form strong working relationships with a diverse number of stakeholders to communicate and secure support for vision, delivery and rollout;
• Agile and flexible, responds well to change. Can balance objectives and redeploy people and resources as priorities shift; Exceptional verbal and written communication skills. Able to exploit different channels and formats to reach different audiences.

Benefits

Alongside your salary of £86,000, Home Office contributes £24,914 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Online application

Please submit your application to HO-HCIS@global-resourcing.com no later than 23:55hrs on Sunday 18th October 2026.

You will be asked to provide:

• A CV– setting out your career history, highlighting specific responsibilities and achievements that are relevant for this role. Please provide reasons for any gaps within the last two years.​​
• A Statement of Suitability – (limited to 1250) providing examples of how your experience meets the essential criteria.​​ This is your opportunity to give examples and show how your skills and experience fit the job requirements.

When writing a supporting statement, it is important that you:

• Read the job specification so you are clear about the job requirements. Structure your personal statement to reflect the essential criteria listed in the advert.
• Make sure you provide evidence against each of the listed criteria - i.e. ‘experienced in leading high performing and diverse teams and promoting inclusivity.’ When have you led a team, how large, what did you do to promote inclusivity, how did you handle diversity?
• Ensure any evidence you provide demonstrates the impact of your actions in that situation, provide statistical evidence where relevant.

For more information on how to write a personal statement, click here.

Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Global Resourcing
• Email : HO-HCIS@global-resourcing.com

Recruitment team

• Email : scsrecruitment@homeoffice.gov.uk

Further information

The Commission publishes a guide that outlines its approach to handling a complaint under the Recruitment Principles. This can be accessed at http://civilservicecommission.independent.gov.uk/civil-service-recruitm…. We would recommend you read this guidance before submitting a complaint.
Complaints should be sent in writing to: Civil Service Commission, Room G8, 1 Horse Guards Road, London, SW1A 2HQ.

Follow link to apply

HO-HCIS@global-resourcing.com

Attachments

DD Hosting & Cloud Infrastructure - Candidate pack Opens in new window (pdf, 3580kB)

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