Desktop Support Engineer

About The Role

Job Title: Desktop Support Engineer
Hours: 37 per week
Location: Hereford (Hybrid)
Salary: up to £20 per hour
Contract: Agency for 3 months (September - November)

An exciting opportunity has arisen to join the Hoople Desktop team, supporting a wide range of public sector and private sector customers including Herefordshire Council, Wye Valley NHS Trust and Hereford & Worcester ICB/GPs. You will work in a large Desktop support team resolving customer ICT queries, and issues in relation to desktop hardware/peripherals and software both remotely and on site across 170+ sites primarily throughout Herefordshire & Worcestershire. You will have demonstrable desktop support skills, be focused on customer delivery, and be experienced in working to SLAs. You will be able to support projects(e.g. Hardware & Software deployments) and have the ability to travel to sites across Herefordshire & Worcestershire.
This is a temporary, full time role is specifically looking for a flexible approach to working hours. Experience of supporting NHS clients and GP surgeries would be beneficial.

If you're looking for a challenging and rewarding position that offers variety and the opportunity to make a real impact, this is the role for you!

To apply, please submit your CV or for further information please contact [email protected]

About Us

Our vision

To provide excellent business support services to the public sector and those who work with them.

Our mission

Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers.

Our values

• Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
• Customer focus - Satisfying our customers and helping them to support themselves
• Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
• Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
• Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals