Development Programme – Junior Business Analyst

Job summary

Are you interested in starting your IT journey with an award-winning leader in digital transformation?

If so, there’s no better place to start than our Development Programme in Information Systems Business Analysis.

This two-year programme will combine classroom training with hands on experience, designed to teach you the skills you need to succeed in a long-term career in IT. The programme will commence with structured classroom training over a period of 4-8 weeks, primarily office based.

You’ll be part of an innovative IT community where we learn while we work and solve problems together. Using the most modern development environments, tools and latest cutting edge technologies you’ll work on systems and services that make a positive difference to the lives of every citizen in the UK.

The Driver and Vehicle Licensing Agency (DVLA) are looking to fill up to 5 placements in its Information Technology Services (ITS) department.

We’re looking for people who are not afraid to challenge the norm, driven by a desire to make things better, and to be the best at what they do. If you have the same drive, passion for purpose and believe you would thrive in an Information Technology environment we’d love to hear from you.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA roles: Driver and Vehicle Licensing Agency - Department for Transport Careers

Job description

DVLA has a unique advantage in our size, scale and reach, meaning the systems we use and are developing rival some of the biggest electronic services in the UK. Last year alone we reached a record breaking one billion interactions with our customers with over 90% online.

You’ll be joining an in-house digital and technology team focused on growing and nurturing professional talent. With an emphasis on innovation and empowerment we are organised to support the delivery of best-in-class services.

This unique opportunity will allow the successful candidate to undertake on the job experience with structured training to obtain the British Computer Society (BCS) International Diploma in Business Analysis. This will take place alongside a specific tailored workplace learning approach within DVLA’s diverse IT community. This will give the candidate the opportunity and experience needed to be fully job ready to apply for a Business Analyst position in a digital environment.

You will be required to support and provide methodical investigation, analysis, review and documentation, for a part of a business area in terms of business functions and processes.

When not undertaking formal training the role holder will have on the job experience where they will be based in multi-discipline teams to learn DVLA ways of working and experience IT hands on. The role holder will be expected to achieve the BCS International Diploma in Business Analysis in a 24-month time period.

Why choose this development programme?

On this development programme, you will be able to apply the knowledge you gain to your professional and industrial practice, giving you a valuable combination of professional experience and a highly desirable qualification.

You will benefit from:

• Achieving an industry recognised BCS International Diploma in Business Analysis.
• The opportunity to work in a professional area and be paid an executive salary.
• Being able to study partly by work-based learning, which can be more immediately and clearly relevant.
• Developing the tools and techniques and experience of working within an Agile digital delivery environment.
• A mentor who will oversee your learning and development throughout the process.

Responsibilities

• Contribute to the development of user requirements.
• Work towards becoming responsible for the development and production of Business Analysis documentation/templates as defined by best practice. Developing in areas such as identifying, owning, presenting demos and reviewing user stories and supporting when presenting to wider teams and refining the stories from subsequent feedback.
• Provide support to the development teams, learning how to manage queries and issues that may arise during sprints/retrospectives/meetings relating to requirements.
• Learn to provide support to continually ensure that a shared understanding is established and maintained amongst the development team of the business requirement and how it is met by technical solutions.

For further information on the role, please read the attached role profile.

Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Would you like to find out more about the role, the digital team and what it’s like to work at DVLA? If so, we are organising a familiarisation session where you can virtually 'meet the team' on Wednesday 8th July at 11:30am

Please click here to book on.

Person specification

To be eligible to apply for a placement you should have a passion for IT and be able to start on the programme on 7th October 2026. This is a fantastic way to earn a wage and work alongside experienced staff to gain job-specific skills, along with an industry recognised qualification.

The programme will allow you to grow your wider skills such as teamwork, resilience, communication and problem-solving skills, along with developing your skills in business change management and analysis. Key areas that assist in enhancing your future employability opportunities.

You will be required to attend mandatory courses and sit exams throughout the course of the development programme. You are required to pass the exams in order to remain on the Business Analysis Development Programme and gain your BCS International diploma in Business Analysis.

We are looking for people who:

• Have an interest in IT.
• Pay attention to detail.
• Have good organisational skills, stay calm under pressure, and can prioritise when you have many different things to do.
• Are committed to the development programme and have enthusiasm to learn.
• Enjoy working with others and being part of a team.
• Are going to make the most of the time you spend with us.

On this programme, you’ll learn how to:

• Investigate wants, needs, problems and opportunities.
• Apply relevant techniques to structure information.
• Use modelling techniques and tools.
• Identify opportunities for improvement.
• Analyse requirements for business situations.
• See the drivers, and impacts of a proposed business change.
• Work as an Agile business analyst within a digital environment.

Additional Information

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.

The programme will include undertaking a number of qualifications/certifications as well as on-team training. There will be regular assessment points to evaluate the progress and proficiency of candidates. You will be assessed at checkpoints throughout the programme, failure to successfully meet the standard during checkpoints could result in 3 months’ notice being provided to cease employment. We reserve the right to seek full or partial repayment of associated costs, should you not contribute to the programme, or may include related costs such as exam fees, membership fees or materials.

Throughout the programme you will be assessed at key checkpoints. At the end of the programme, you will undertake a final assessment against the EO Junior Business Analyst role. Successful candidates will be considered for appointment to vacancies in this role, subject to availability.

Working hours, office attendance and travel requirements

This role is full time only. Full time roles consist of 37 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (the location cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Current Civil Servant Information

This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work.

For permanent Civil Servants, this role is only available on loan, so you must have your home department’s approval to return to them at the end of the loan before you apply. There is no opportunity for a permanent Civil Servant to take on this role as a fixed term appointment. OGD applicants will be appointed on an inward loan and subject to the terms of the agreed inward loan. Internal candidates will return to their previous post at the end of the loan period, which will need to be agreed with your line manager in advance.

If you are applying as an internal DVLA candidate, you are eligible to apply. Staff currently working in DVLA who are not able to secure a role following completion of the course of the programme would be redeployed back into the agency in line with the posts available at the time at their substantive grade. If there are no suitable posts available at that time, then DVLA redeployment processes will apply. This would be underpinned by a loan agreement.

Visa Sponsorship

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

• Defining and managing business needs, user needs and requirements (Awareness)

Benefits

Alongside your salary of £30,485, Driver and Vehicle Licensing Agency contributes £8,831 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• Best in class learning and development tailored to your role
  
  
• An environment with flexible working options where we encourage a great work-life balance
  
  
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
  
• Generous employer contribution of 28.9%, depending on chosen pension scheme

• Flexible working options where we encourage a great work-life balance.

• Digital communities with clear career frameworks
  
  
• On-site gym plus personal training available (membership applies)
  
  
• On-site nursery, restaurants and coffee bar
  
  
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
  
  
• Free parking

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview and presentation

You must be successful at each stage to progress to the next stage.

As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count).

Please provide evidence of your Experience of the following:

1. Please explain any personal and/or business skills that may be suited to the role and also any exposure to IT. (250 words)
2. Please describe a time when you have had to change your ways of working to suit the needs of someone else. (250 words)
3. Please describe a time when you have gathered information in order to help you understand a situation or issue, and what you did with the information. (250 words)

The sift will take place on 15th July.

Should we receive a high volume of quality applications, we may invite a shortlist of the highest scoring candidates to interview. This means that some applications that meet the required standard could be placed ‘on hold’ after the sift and invited to interview if the vacant position(s) remain unfilled. You will be notified if your application is being put ‘on hold’ once the sift has been completed. Following interviews, any applicants remaining on hold will be notified by the panel of the next steps regarding their application.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours –

• Communicating and Influencing
• Working Together
• Developing Self and Others

Technical –

Defining and managing business needs, user needs and requirements (Awareness)

Please note that the technical elements of the role will be assessed against Government Digital and Data Profession Capability Framework (Skills) which you will be able to access here.

You will also be required to create and deliver a presentation to assess the Behaviour Communicating and Influencing. Guidance will be provided if you are invited to interview.

The interviews will take place week commencing 3/8/26

This interview will be conducted in person at our Swansea office (DVLA, Longview Road, Swansea, SA6 7JL). Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

We will also hold a 6-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

• Hate speech or discriminatory behaviour
• Threats or acts of violence
• Illegal activity or substance misuse
• Sexually explicit material
• Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Judith Jones
• Email : ITSRecruitment@dvla.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission

Attachments

DVLA Digital Job Brochure - V1 2025 Opens in new window (pdf, 2074kB)Job Profile Opens in new window (pdf, 229kB)