Diary Manager / Events and Visits Secretary (2 roles)

Job summary

We are recruiting for two roles: a Diary Manager and an Events and Visits Secretary, both of which will be in Private Office at the Department for Education. These are challenging, fast-paced roles which provide a unique opportunity to work in the heart of Government and support the development and delivery of education policies.

Private Office posts involve providing direct support to Ministers or Advisers, managing their time and working closely with senior officials and other Ministerial offices. You will witness and help to shape how Ministers and senior officials make key decisions, as well as gain an understanding of how the Department and wider Government operates.

Job description

Both the Diary Manager and the Events and Visits Secretary are roles which provide first-hand experience of working with Ministers and senior officials. They are a fantastic opportunity to work at the heart of a large Government department.

The Diary Manager will help manage the Minister or Adviser’s time, so they are able to attend key meetings and have time to engage with policy and strategic issues to make decisions. You will have control of the diary, organising and prioritising meetings with stakeholders, commissioning briefings for meetings and events, and developing strong relationships across the Department, including with other Ministerial offices.

As a Diary Manager you will work with a range of internal stakeholders, including members of your own team and the wider department. You will also interact with important external stakeholders such as members of the public, service providers, the media, think tanks or research institutes, local and central government, regulators and international bodies.

The Events and Visits Secretary will work in the Secretary of State's Office to carry out end-to-end organisation of visits for the Secretary of State, coordinating internal teams and external stakeholders to prepare high-value visits and briefings. They will manage external visit invites, triaging high volumes of invites and ensuring timely and high-quality policy advice. Alongside the Head of Visits, they will attend visits to ensure smooth running.

This role also manages sensitive Private Office FOI requests, liaising directly with the Secretary of State and ensuring accurate handling of complex information while maintaining confidentiality and compliance with statutory requirements.

Person specification

Successful applicants will be hardworking and comfortable operating in high-pressure environments. The essential experience criteria are the following:

• Excellent organisational skills and the ability to prioritise effectively while delivering at pace.
• Ability to work effectively in a team while showcasing flexibility and adaptability.
• Ability to establish and maintain relationships with a diverse range of people to deliver shared goals.
• Excellent written and oral communication skills and the ability to deliver difficult messages.

Desirable:

• Experience of working in a Private Office.
• Experience of or understanding of Parliamentary business and processes.

Desirable criteria will only be assessed at interview in the event of a tie break situation to make an informed decision.

Please note due to the nature of the roles, you will be required to work primarily from the London office and take part in a duty rota, be ‘on call’ and work some unsocial hours occasionally including weekends. For this a Private Office Allowance is payable to the successful applicants while in post. Due to the nature of the role, the successful applicants will be expected to attend the office 4 days a week as a minimum requirement.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Working Together
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• Written Assessment

Benefits

Alongside your salary of £35,438, Department for Education contributes £10,266 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.

As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK.

You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years’ service. In addition, all staff receive the King’s Birthday privilege holiday and 8 days’ bank and public holidays.

Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances but must be agreed with the line manager and in line with the requirements of the role.

Travel to your primary office location will not be paid for by DfE, but travel to an office which is not your main location will be covered.

As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

To apply for this role, please select 'Apply Now' at the top or bottom of this advert. CV details need to be included in the template within the application form; attached or emailed CVs will not be considered.

Stage 1: Application

At sift stage, you will be assessed on your Experience in line with the essential criteria listed in the person specification section of the job advert.

To apply for this role, please provide:

1. A ShortCV setting out your career history, highlighting specific responsibilities and achievements that are relevant for this role.
2. Your Statement of Suitability – In no more than 750 words, provide examples of how your personal skills, qualities and experience meet the essential criteria. This is not intended to be a cover letter, instead work through each essential criteria in turn. You may wish to follow the STAR technique to help focus your examples. The key things we are looking for are what you did, how you did it and what the outcome was.

To confirm, the maximum word count for the statement of suitability is 750 words. Please adhere to this limit as anything over 750 words will not be taken into account.

The CV and Statement of Suitability will be assessed against the essential criteria detailed in the advert.

Should there be a high volume of applicants, sifting will be restricted to just assessing personal statements.

Please note, CV details must be contained within the template on the application form. Any CV or Statement of Suitability that has been emailed to our team will not be considered.

Application sifting will take place 09 July 2026 onwards. Please note these dates are subject to change.

If you are successful at application sift stage, your application will be progressed onto Stage 2 part of the Selection process.

Stage 2: Assessment/Interview

The interview will be a 2-part process:

Part 1: Written Assessment, which will take around 30 minutes, and which will test the technical skill of Written Communication. We’ll provide you with the details of the assessment on the day of the interview. to the panel. Please be prepared to answer follow up questions on the written assessment / presentation.

Part 2 - The interview will last approximately 1 hour. You will be asked questions on the Behaviours listed above to determine your level of experience in these areas. We will also ask you Strengths based questions

Interviews will take place mid-July 2026. Please note these dates are subject to change. If you have any questions, please do not hesitate to contact us. Interviews will be held in person at our London Hub, Sanctuary Buildings, Great Smith Street, London, SW1P 3BT.

We receive many applications, and unfortunately we’re not able to provide feedback for candidates who aren’t shortlisted. Feedback will only be provided if you attend an interview or assessment.

All communications will be electronic therefore it is vitally important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder.

Important Information

In your application, please don’t include personal information that identifies you.

This means we can recruit based on your knowledge and skills, and not background, gender or ethnicity - it's called name blind recruitment (opens in a new window).

Please ensure that you remove from your application, all references to your:

• name/title
• educational institutions
• age
• gender
• email address
• postal address
• phone number
• nationality/immigration status

We reserve the right to raise the minimum pass mark in the event of a high volume or strong field of candidates.

Please be aware that this role can only be worked in the UK from the location options provided and not from overseas.

The government is committed to supporting apprenticeships, enabling people to learn and progress in a role whilst earning. We want to monitor the number of people who have completed apprenticeships who are now applying to progress further in their career and are asking this question to all candidates, on all vacancies. You will be asked a question as part of the application process about any previous apprenticeships you have completed. Your response to this question will not affect your application and it is not a requirement of the role to have completed a previous apprenticeship.

If successful and transferring from another Government Department a criminal record check maybe carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Department of Education of your intention by emailing Pre-Employment.Checks.DFE@education.gov.uk stating the job reference number in the subject heading.

Department for Education do not cover the cost of travel to your interview/assessment unless otherwise stated.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Candidates will be posted in merit order based upon location preference. Where more than one location is advertised you will be asked to state your preferred location.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

Terms and conditions of candidates transferring from ALBs and NDPBs

Bodies that are not accredited by the Civil Service Commission and are not able to advertise at Across Government on Civil Service jobs will be treated as external new starters and will come into DfE on modernised terms and conditions with a salary at the band minimum.

Bodies that are accredited by the Civil Service Commission but do not have civil service status will be offered modernised terms and will not have continuous service recognised for leave or sickness benefits. Salaries should be offered at band minimum, but there is some flexibility where this would cause a detriment to the individual.

Bodies that are accredited by the Civil Service Commission and do have Civil Service status will be treated as OGD transfers. Staff appointed on lateral transfer will move on to pre-modernised DfE terms (unless they were on modernised terms in their previous organisation). Staff appointed on promotion will move on to modernised DfE terms. Staff will transfer over on their existing salary (on lateral transfer) and any pay above the DfE pay band maximum will be paid as a mark time allowance. Staff moving on promotion will have their salaries calculated using the principles set out in the attached OGD transfer supplementary information.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:

Contact Department of Education via centralrecruitment.operations@education.gov.uk soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Please refer to the attached ‘Reasonable Adjustments Guide 05_2025 – accessible version’ at the bottom of the advert, for further information.

Childcare Vouchers

Any move to Department for Education (DfE) will mean you will no longer be able to carry on claiming childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Sophia Rodrigues
• Email : Sophia.rodrigues@education.gov.uk

Recruitment team

• Email : Centralrecruitment.operations@education.gov.uk

Further information

The Department for Education’s recruitment processes are underpinned by the Civil Service Commissioners Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via CentralRecruitment.Operations@education.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages

Attachments

DFE Terms & Conditions - accessible version Opens in new window (pdf, 215kB)Reasonable Adjustments guide 05_2025 - accessible version Opens in new window (pdf, 723kB)OGD Transfer Supplementary information - accessible version (1) Opens in new window (pdf, 327kB)