Digital and UX Designer

Job Introduction

Starting salary for this role is £39,152 (pro rata for part-time colleagues)

This role sits within a well defined pay band, offering clear progression as you grow your career at BCP. Without exception all new starters begin at the entry point of the band, ensuring fairness and consistency across the organisation. Be part of a forward thinking workplace where you’re supported to grow and you can truly #BeTheDifference at BCP.

Internal colleagues are also normally appointed at the bottom of the band, unless moving within the same profession and skill level, where the pay band is the same they can be appointed to the existing pay point.

Learn more in our ‘More than just a job’ brochure on our careers site.

We are looking for an ambitious Digital and UX Designer to work within our Digital Creation and User Experience team. This team’s role is to work collaboratively across the organisation, to influence and encourage continuous improvement, understanding both quantitative and qualitative data, and services, to help shape our digital customer experience

Main Responsibilities

This is an exciting opportunity to be part of an open, dynamic, and collaborative digital working environment. By joining our team you’ll be involved in the full life cycle of the work. You’ll start by gathering user requirements, writing specification documents, and creating wireframes and prototypes. Undertaking various user experience activities, you’ll be analysing data, and creating user stories and personas, using this work to make your recommendations. Working closely with the business areas and our development team you will then carry out functional and user acceptance testing, continuing to support, review and iterate the process.

The Ideal Candidate

Excellent communication skills are required as you will need to develop and maintain, open, honest, and effective relationships with colleagues and stakeholders. You will need to challenge assumptions, champion user needs and ensure our services are to a high standard of accessibility, usability, and usefulness.

The ability to promote digital transformation and encourage change and continuous improvement is key to this role.

You will need an excellent understanding of websites and customer portals and have experience of working with systems, data, and databases, with the ability to process and maintain management information tools and processes.

BCP Council operates an agile working system allowing staff to work flexibly from home or from the office to meet business needs

This is a 37 hour per week, permanent contract.

Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK.

At BCP Council, inclusion is more than a promise – it’s how we work.

We’re committed to providing a fully inclusive recruitment process ensuring every candidate and colleague has the support and reasonable adjustments they need to thrive.

From the moment you apply, through the recruitment process and throughout your career with us, we’ll be here to listen and provide the help and support you need.

It’s why we’re proud to be a Disability Confident Employer – and why you can trust that we’ll always do our best to make your experience positive and accessible.

If you require any reasonable adjustments or support during the recruitment process, please let us know when you apply or contact us directly – we’re here to help. For further information on the accessibility support we can offer please see here: Preparing for your interview | Working for BCP

About BCP Council

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

Our Benefits

A Place to Thrive – Join BCP Council

At BCP Council, we’re not just building a workforce— we’re transforming how we recognise and reward our people.

Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP

Be the difference - Join an organisation that values you

More About us | Working for BCP