Digital Change Lead

Job summary

We are looking for a Digital Change Lead to join the Journal Office in the House of Lords. Internally, we call this position a Digital Procedural Services Manager. In this role you will directly support the sittings of the Chamber and Committees of the House, ensuring digital systems are in place and requirements are clearly understood and communicated.

You will shape and be a part of the ongoing digital innovation in this area, ensuring development, delivery and maintenance of the systems that support the core work of Parliament. You’ll support the implementation of new technologies, embedding process change while advocating for and designing the vision of the digital future of the House of Lords.

We support hybrid working and you will be able to work three days from home and two days on-site at Parliament. This is an exciting opportunity for someone who enjoys working in a dynamic, evolving digital environment and who has the ability to build strong networks and relationships with stakeholders across Parliament and beyond.

Job description

You’ll be accountable for –

• Along with the Head of Digital Procedural Services, jointly developing and implementing a strategy to support the uninterrupted delivery of Lords digital priorities.

• Developing spending proposals and related project documentation and advising and supporting governance boards and steering groups.

• Representing the House of Lords Administration in meetings with the software development team in the Parliamentary Digital Service (PDS) to advocate for House of Lords requirements, establishing tactical priorities, proposing and implementing solutions and alternatives to help resolve any outstanding issues and ensure robust communication.

• Ensuring that development work is appropriately prioritised and delivered in line with the Administration’s overall digital objectives.

• Developing and delivering solutions and alternatives to the issues presented by business system failures on a tactical basis, often in a time-critical environment.

• Developing spending proposals and related project documentation and advising and supporting governance boards and steering groups.

If this sounds like something you would like to hear more about, please apply below.

Person specification

What we’re looking for –

• IT Skills: Exemplary IT skills and a strong understanding of the transformative potential of digital to deliver customer satisfaction

• Change Management: Demonstrate an understanding of, and experience in applying, models of change management together with an awareness of how to develop and deliver a strategy to maintain services when implementing changes and the risks and impacts of not managing change effectively

• Building Working Relationships: Experience in building and maintaining internal relationships and networks built on honesty, credibility and respect through excellent interpersonal skills and upholding the values of equality, inclusion and diversity at all times.

It would be even better if you had or if you’re willing to learn…

• Suitable digital project/programme management and/or business change qualifications, such as PRINCE2, MSP or ITIL.

• Experience of operating within a project/programme development environment

• An appreciation of the broad parliamentary context

• Experience of developing Python scripts and/or working with a range of large language models

Please see the full list of competencies and requirements on the attached job description.

Benefits

Alongside your salary of £45,500, House of Lords contributes £13,181 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

What you’ll get in return

• 30 days annual leave (increasing to 35 after one year’s service)

• Generous pension scheme

• Parliamentary health and wellbeing programme

• The opportunity to witness history in the making.

The work we do is vital to House of Lords and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:

• Make laws

• Check and challenge the actions of the government through questions and debates

• Investigate public policy and provide a forum of independent expertise

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Please complete your online application by 23.55pm on Wednesday 21st January 2026.

If you require any reasonable adjustments during the application process, please contact us.

Job offers are standardly offered at the minimum of the salary range

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : hlrecruitment@parliament.uk

Recruitment team

• Email : hlrecruitment@parliament.uk

Attachments

Job Description - Digital Procedural Services Manager Opens in new window (docx, 75kB)