Digital Content Designer

Directorate of Resources

Full-time 37 hours / Permanent

The Digital and IT service within Reading Borough council is a very forward-looking Digital Service leading the in regards delivery tools and techniques available to customers and employees. We are proud of our accessibility standards, and we have a great ambition to do even more through the introduction of world class standard systems, artificial intelligence and robotics.

Our service is one of the most critical roles that enables the council function and we take pride in the quality of digital and IT service delivery both internally and through our managed service suppliers.

In digital and IT, we have responsibility for the council’s web estate, software, hardware, application support, development, telephony, networks and cyber security.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

We are open to flexible working patterns and can provide a hybrid working environment which utilises the best of both worlds with a mix of office working in central Reading and homeworking according to the needs of the Service.

About the role

This role is a crucial for the next phase of our digital journey in Reading as a borough. The role will be central in our ambitious to take the lead in digital innovation, customer and employee experience. This role will embody the essence of a digital culture and will lead digital and web strategies and techniques to make this happen within the council and across borough communities.

You will work with existing partners as well as the tech industry in Reading to boost the digital culture of Reading as a Borough.

About you

The ideal candidate will have proven experience in delivering website and content management, with a strong background in user-centred design. They should also demonstrate expertise in both interaction design and service design, along with a solid understanding of industry standards for accessibility. Additionally, experience working collaboratively within a multi-disciplinary team is essential.

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team- champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading 

Drive Efficiency- create an environment in which resources are used efficiently and employees’ skills are developed and used effectively 

Be Ambitious- aspire to deliver excellence and inspire and support others to reach their potential  

Make a Difference to Reading- inspire a culture in which the customer is the focus and where change is welcomed as an opportunity

Our offer 

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment. 

A competitive salary alongside a range of benefits including: 

• Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years’ service and 33 days after 10 years' service, with the option to buy additional leave 

• A wide range of flexible working opportunities  

• Modern working environment at the Civic Offices in the heart of Reading 

• Local Government Pension Scheme (LGPS) 

• Life Assurance - three times your annual salary (for members of the LGPS) 

• On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted 

• Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work 

• Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years.  The monthly fee includes insurance, servicing and road tax 

For more information on this position please contact Recruitment@reading.gov.uk

Closing Date: 31st July 2025

Interview Date: 14th and 15th August 2025

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.