Digital Content Officer

Help residents get the information they need, understand what we’re doing and see how their feedback is building better services.

About the role:

As our Digital Content Officer, you’ll help make everyday life easier for residents through clear, welcoming and accessible content. Whether someone needs information about their neighbourhood, help with a service or an update on what we’re doing, your work will help them find it.

You’ll keep our neighbourhood pages useful and up to date and help bring our new website to life. Working with colleagues across Peabody, you’ll review, improve and move content into our new content management system, putting residents’ needs first for every page. You’ll also help colleagues create and update content, so residents can easily find the information they need and trust what they read.

What you’ll be doing

• Writing, editing and publishing engaging digital content
• Ensuring content meets accessibility, SEO and usability standards
• Coordinate content reviews and approvals across multiple stakeholder groups
• Maintain content inventories, ownership records and review schedules
• Support content owners with best practice guidance on digital content and accessibility
• Carry out content audits, identify improvements and help remove outdated or duplicated information
• Monitor neighbourhood page performance and recommend enhancements based on user needs and feedback

We’re looking for someone who has

• Experience using Content Management Systems (CMS)
• Outstanding writing, editing and proofreading skills
• Experience translating complex information into crisp, user-friendly and accessible content
• Knowledge of web accessibility standards and inclusive content design.
• An understanding of search engine optimisation (SEO) principles and metadata management
• Basic HTML knowledge
• Experience using Google Analytics, Search Console or similar digital insight tools
• A proactive and innovative approach, with the ability to identify opportunities for improvement and drive them forward

What we offer

• 30 days’ annual leave, plus bank holidays
• Up to 10% pension contribution, matched 1:1
• Flexible benefits scheme (including healthcare, dental care, and more)

You can find our full benefits offering on this link - Peabody Employee Benefits Page

What to expect from our recruitment process

We’re committed to a fair, inclusive and transparent recruitment process.

Our selection process will include a two-stage interview process. The first stage will take place on 7th December with the second stage taking place on 16th December. Both stages being held at 45 Westminster Bridge Road, London, SE1 7JB.

Please read before you apply

We don’t offer visa sponsorship for this role.

This advert will close on Friday 27th November. However, we may close this advert early if we get a high volume of suitable applications.

Apply now by submitting an anonymised CV and a short statement explaining why you’d be a great fit for the Digital Content Officer role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Ryan Loasby at ryan.loasby@peabody.org.uk

Our values guide how you’ll work every day: being kind, celebrating diversity, doing the right thing and keeping our promises. You’ll welcome new ideas and pull together with colleagues to make a difference.