Digital Learning & Development Partner

The role

As the Digital Learning and Development Partner, you’ll play a key role in shaping and driving Southwark’s digital learning offer, helping our workforce to learn, grow, and deliver outstanding services for our residents. Working as part of a small but dynamic Learning and Development team, you’ll design and deliver innovative e-learning, blended learning, and digital development solutions that reach every corner of the council – from frontline services to senior leadership. Your work will make learning accessible, engaging, and impactful for nearly 5,000 colleagues, council members, and partner organisations.

This role blends creativity with strategy as you lead on developing and implementing digital learning programmes aligned with Southwark’s workforce priorities. You’ll oversee our Learning Management System (LMS) as its superuser – managing, optimising, and enhancing the platform to ensure a seamless experience for users while maintaining robust data, analytics, and reporting. Collaborating with subject matter experts and partners across the organisation, you’ll turn complex information into digital learning that inspires and empowers our people, fostering a culture of continuous improvement and inclusion.

You’ll also play a vital role in analysing learning data to evaluate impact, identify trends, and drive ongoing improvement in how we deliver and measure learning. By staying ahead of emerging technologies and best practice, you’ll help evolve our digital approach – embedding innovative tools and methods that boost engagement and performance. Ultimately, your work will ensure that learning at Southwark remains inclusive, forward-thinking, and transformative.

What you’ll be doing:

• Designing and delivering high-quality e-learning, blended learning, and digital development programmes that support Southwark’s workforce strategy and drive meaningful impact across the council.
• Leading and managing the council’s Learning Management System (LMS) as the digital learning superuser – optimising content, functionality, and user experience.
• Translating complex information into creative, accessible, and interactive digital learning resources that engage learners at all levels.
• Using data and analytics to evaluate learning outcomes, measure success, and continually enhance the effectiveness of digital learning initiatives.
• Collaborating with colleagues, subject matter experts, and partners to deliver innovative digital solutions that meet evolving business needs.
• Championing inclusivity and accessibility in all learning activities, ensuring every colleague has the opportunity to develop and thrive.

What you’ll bring to the role:

• Proven experience in developing and delivering engaging e-learning and digital learning content that supports organisational goals.
• Strong knowledge of Learning Management Systems (LMS), including configuration, administration, and data reporting.
• A relevant qualification or equivalent experience within a Learning and Development environment.
• Ability to translate complex information into clear, creative, and accessible digital learning materials.
• Excellent organisational skills with the ability to manage multiple projects and meet competing deadlines.
• Confident working collaboratively with senior leaders, managers, and partners to deliver effective learning solutions.
• Skilled in analysing data and using insights to evaluate and enhance learning outcomes.
• A commitment to inclusion, ensuring digital learning is accessible and supports Southwark’s diverse workforce.

Why Southwark?

Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

The Learning and Development team supports the entire council across a diverse range of roles and departments. From frontline services to strategic leadership, we help everyone grow and thrive. We’re proud to work in a forward-thinking, ambitious borough, and we’re passionate about delivering learning that makes a real difference for our people and, ultimately, for our residents.

You’ll be joining a friendly, supportive, and collaborative team that values creativity, innovation, and inclusion. We love what we do, and we’re committed to making learning accessible, engaging, and impactful for all.

Additional details

This role is fixed term for 6 months. Any internal employees are encouraged to seek agreement from their substantive line manager if considering this is as a secondment opportunity.

Full time, 36 hours per week, Monday to Friday. This role offers a flexible hybrid working arrangement, with time split between working from home and our Tooley Street offices.

Employee benefits:

You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:

• A competitive base salary (pro rata for part time staff)
• Strong supportive senior management team
• Regular one to one supervision
• Professional development & training opportunities
• Clear career development pathways
• Agile and flexible working arrangements
• Local Government Pension Scheme (LGPS)
• Season ticket and cycle loans
• Annual Leave starting at 29 days per year, increasing to 37 (with length of service) (pro rata for part time staff)
• Wellbeing programme
• HSF Health plan and eye care scheme
• EAP employee assistance programme, confidential counselling and support
• Social clubs and staff groups

Disability Confident (guaranteed interview) scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition.

Closing date: 22/12/2025 at 23:59*

*We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.

Interview date: to be confirmed

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Attachments

• Digital LD Partner - Interim_2025 FINAL.pdf