Digital Standards Operations Manager (Ref: 17304)

Job summary

This position is based Nationally

Job description

Digital Standards Operations Manager

Location: National*

Closing date: 18th May

Interviews: w/c 1st June

Grade: SEO

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**:

London: £49,325 - £53,081

National: £42,914 - £46,182

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 1

Vacancy number: 17304

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

The Role

We’re recruiting for a Digital Standards Operations Manager here at Justice Digital, Data and Science, to be part of our warm and collaborative Digital Compliance team.

The Digital Compliance Team supports Justice Digital, Data, Science and the wider Ministry of Justice to provide a consistent approach to Digital & Technology delivery.

The Digital compliance team is formed of 6 teams. The Digital Standards Operations Manager will be part of the Digital standards team.

The Digital Standards team is responsible for the development, maintenance and alignment of Digital, Functional and Technology Standards across Justice Digital, Data and Science. These standards underpin governance, assurance and compliance with Government Functional Standards, Technology Standards and wider Cabinet Office expectations.

As a Digital Standards Operations Manager, you will provide end-to-end operational grip across standards delivery. You will own the operational systems, controls and performance view that help standards move from drafting and consultation through assurance, approval, publication and implementation in a controlled, timely and measurable way.

This is a pivotal role in a growing function. You will help us move to a more scalable, delivery-focused operating model, enabling multiple standards to progress in parallel while maintaining quality, consistency and confidence.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service),plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities

• Supporting the Digital Standards Lead.
• Create and run a clear operating rhythm for the team, including planning cycles, prioritisation, governance cadences, assurance checkpoints and escalation routes.
• Identify operational, assurance and adoption risks early, drive mitigation and escalate where needed.
• Track each standard through drafting, consultation, assurance, approval, publication and implementation, ensuring decisions, issues, risks and changes are recorded and managed through to completion.
• Produce high-quality management information and performance reporting for senior leaders, including throughput, cycle time, bottlenecks, delivery confidence, quality and adoption signals

• Support the development and implementation of enhanced standards processes within MoJ to ensure they are fit for purpose.
• Own the operational management of the standards pipeline, maintaining forward plans, milestones, dependencies, risks, priorities and delivery health across multiple standards in flight.
• Driving continuous improvement within your own areas of responsibility.
• Taking a proactive approach to risk management, ensuring risks and issues are identified, addressed and reported and, where appropriate, escalated.
• To perform any other reasonable duties as directed by line management.
• Contribute to a collaborative, inclusive and delivery-focused team culture, helping colleagues work in a structured, transparent and sustainable way.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply

Person Specification

• Experience of operationally managing delivery across multiple complex workstreams.
• Strong planning and pipeline management skills, with the ability to manage competing priorities, dependencies, and deadlines.
• Experience designing or improving operational processes, controls, or assurance approaches to increase consistency, efficiency and quality.
• Experience producing management information, dashboards or performance reporting to support senior decision making.
• Experience identifying, managing and escalating risks, issues, dependencies and changes in a proportionate and delivery-focused way.
• Strong communication and stakeholder management skills, with the ability to work effectively across technical and non-technical groups.
• Ability to translate requirements into workable delivery processes, controls, and guidance.
• Experience working in multidisciplinary digital or technology teams.

Willingness to be assessed against the requirements for BPSS clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from £42,914 - £46,182 (National) to £49,325 - £53,081 (London).

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £42,914, Ministry of Justice contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession CapabilityandSuccess Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
• A Personal Statement (no more than 500 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.
• Experience of operationally managing delivery across multiple complex workstreams.
• Experience designing or improving operational processes, controls, or assurance approaches to increase consistency, efficiency and quality.
• Experience producing management information, dashboards or performance reporting to support senior decision making.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on “Experience of operationally managing delivery across multiple complex workstreams” will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, Technical and the following Behaviours:

• Managing a Quality Service
• Communicating and Influencing
• Delivering at Pace

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, Delivering at Pace will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://www.jobtrain.co.uk/justicedigital/Job/JobDetail?jobid=1040&isPreview=Yes&advert=external

Attachments

Digital Standards Operations Manager - JD Opens in new window (docx, 43kB)