Disrepair Paralegal

Title: Disrepair Paralegal

Contract Type: FTC until 31st August 2027, Full-Time, 35 hours

Salary: Starting from £37,500 per annum (London weighted salary) or £34,000 per annum (Regional salary), dependant on experience

Grade: 7

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 13th July 2026

Interview Date: 20th July 2026

Please click here for the role profile - Disrepair Paralegal Role Profile.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months.

Join our Disrepair Team at L&Q:

L&Q is one of the UK’s largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

Are you a Disrepair Paralegal looking for a role where you can build on your litigation experience, take ownership of your work, and develop your career within a well-established Housing Association?

This is an opportunity to play a key role in protecting L&Q's interests while helping to deliver better homes and services for our residents. Working in a fast-paced and evolving environment, you will gain valuable housing disrepair litigation experience, collaborate with a range of internal and external stakeholders, and directly contribute to the successful resolution of disrepair claims.

As a Disrepair Paralegal, you will support the management of housing disrepair claims and legal casework, ensuring matters are handled efficiently, professionally, and in line with legal and regulatory requirements. You will work closely with solicitors, surveyors, paralegals and external legal representatives to achieve positive outcomes for L&Q and its residents.

This is a 12 month FTC (maternity cover) with an increasing volume and complexity of housing disrepair claims requires dedicated legal support to effectively manage cases, mitigate risk, control costs, and ensure timely resolution. This role is essential in supporting the delivery of a high-quality legal service and helping the organisation meet its strategic objectives.

The Disrepair Paralegal reports to the Senior Solicitor and sits within the litigation customer service team. The role works closely with Housing, Property Services, Repairs, Surveying teams and external legal panel to support effective case management and dispute resolution.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• To assist with the management of housing disrepair claims from inception through to resolution.
• Review, prepare and maintain legal documents, correspondence and case files.
• Liaise with residents, solicitors, surveyors, experts and internal stakeholders.
• Monitor court deadlines and ensure compliance with procedural requirements.
• Gather, review and analyse evidence to support the handling of claims.
• Maintain accurate records and case management systems.
• Support the negotiation and settlement of claims where appropriate.
• Assist with reporting, legal spend monitoring and performance tracking.

Key relationships:

• Legal Services colleagues.
• Senior Solicitors, Legal Managers and Solicitors.
• Housing Management teams.
• Repairs and Property Services teams.
• Surveyors and technical experts.
• External solicitors, barristers and counsel.
• Residents and their legal representatives.

How you will help achieve departmental targets and goals:

• Support the efficient progression and resolution of disrepair claims.
• Help minimise legal and financial risk by ensuring effective case management.
• Contribute to reducing litigation costs and improving operational performance.
• Foster strong collaboration between legal and operational teams.
• Support compliance with legal obligations, policies and regulatory requirements.
• Contribute to delivering excellent resident outcomes and protecting L&Q's reputation.

What you'll bring:

• A law degree and paralegal experience or CILEX qualified.
• Previous experience of managing a disrepair case load and will be able to demonstrate experience gained in a fast-paced legal environment.
• Good communication skills and the ability to work collaboratively within a team and also with stakeholders.
• Strong IT technical skills, including MS Office suite and Excel.
• Able to work to deadlines and, with supervision, in accordance with relevant legislation.
• Experience in housing disrepair litigation work.
• Ability to demonstrate attention to detail and ensure work is carried out to the highest standard in the most efficient way.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ