Early Support Key Workers

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

We welcome applications from candidates looking for a job share opportunity.

We are excited to be recruiting 3 new Early Support Key Workers to join our established and passionate Early Support Team (East). We have 2 full time positions available at £33,552 per annum working 36 hours per week and 1 part time position working 18 hours per week for £16,776 pr annum.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About Early Support

The Early Support Service provides targeted, family‑centred support within the Continuum Model of Support Framework, improving outcomes for young children and their families. Life can be extremely challenging for families raising a child with complex needs or a disability, and Early Support Key Workers play a vital role in making a meaningful and lasting difference.

Our team works holistically with families of children aged 0–5 years who have multiple, complex health needs and/or disabilities, ensuring the right support is in place at the right time.

About the Role

You will join the Early Support Team (East) and hold a caseload of families living in Spelthorne, Elmbridge, Mole Valley, Epsom & Ewell, Reigate & Banstead and Tandridge

As an Early Support Key Worker, you will:

• Hold a caseload of families with children aged 0–5 who have complex needs or disabilities
• Work in partnership with parents/carers and professionals across health, education, family services, and the voluntary sector
• Play a key role in co‑producing, delivering and reviewing Family Support Plans, ensuring the child remains at the centre of all decision‑making
• Liaise closely with the Early Support Coordinator to ensure personalised, effective support

You will also contribute to the delivery of the Early Support Service’s Graduated Offer, which may include supporting or coordinating community‑based groups such as Play and Stay sessions for children with additional needs and their families.

Key Responsibilities

• Managing a caseload using the Early Help Module (EHM), including assessments, Team Around the Family (TAF) meetings and family‑centred support plans
• Providing targeted support to families referred via Surrey C‑SPA who meet Early Support criteria
• Coordinating multi‑agency support across health, education and the voluntary sector
• Supporting families to understand complex medical information and care pathways
• Supporting children’s access to appropriate early years and school provision (mainstream and specialist)
• Contributing to the development and delivery of additional needs group support in local communities
• Providing advice and signposting to families attending groups
• Representing the service at local networking forums
• Attending multi‑disciplinary meetings, including DCDT and CDT, alongside health and education colleagues

Your Application

To be considered for shortlisting, your application must clearly demonstrate:

• Experience of working with children with complex additional needs and /or disabilities and their families
• The ability to build strong, effective relationships with parents/carers and professionals
• Level 3 or 4 vocational qualifications, or equivalent, in a relevant field

To apply, we request that you submit a CV and personal statement

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

If you would like to discuss the role, including flexible working arrangements, transferable skills or any barriers to employment, please contact Janet Parker, Early Support Coordinator (East)

The closing date is the 24th of May, with interviews to follow.

Local Government Organisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.