eDiscovery Operations Analyst

Job summary

Team Background:

The eDiscovery Operations is part of the eDiscovery Team at the SFO and is responsible for facilitating and promoting the effective use of the document review platforms used by the SFO to review material.

Purpose of the post:

The team works closely with the case teams, supporting their use of the review platforms through the various stages of their investigation. In addition, the eDiscovery Operations Team works alongside other members of the eDiscovery Team, Materials Management and the Digital Forensic Unit to ensure material is delivered to the case teams in a time efficient manner.

The purpose of this role is to provide application and business process support to the case teams and to assist them in making the best use of the review platforms. You will assist with the coordination of data processing, ensuring that material is appropriately handled, loaded into the platforms and ultimately released for review. You will also assist case teams with the construction and running of keyword and metadata searches within the platforms.

Job description

As an eDiscovery Support Analyst you will be responsible for:

• Providing specialist application and business process support to operational business areas
• Taking ownership of end user problems and facilitating escalation of complex issues to third line support and/or third party suppliers where necessary
• Capturing service incidents and requests and recommending remedial action
• Advocating the use of best practice processes throughout the document review and production process
• Assisting operational business areas and the EHMO with processing and releasing to review of both digital and hard copy material
• Managing the restricted release of Legal Professional Privilege (LPP) material for independent third party review

For more information about the role and for a full list of key responsibilities, please see attached Job Pack.

Person specification

See above and attached Job Pack.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Developing Self and Others
• Managing a Quality Service

Benefits

Alongside your salary of £39,809, Serious Fraud Office contributes £11,532 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Option to join the Civil Service pension scheme. For further details, click here http://www.civilservice.gov.uk/pensions

Generous annual leave provision of 25 days which increases to 30 days after five years’ service plus an additional day in recognition of the King’s Birthday and the option to buy or sell up to five days’ leave per year. Different terms may apply if you are already a Civil Servant.

Discretionary performance-related bonus scheme.

Interest-free season travel ticket, bicycle loan and cycle to work scheme.

Access to the Rental Deposit Salary Advance Scheme which assists employees in meeting the costs of deposits for privately rented homes.

Opportunities for learning and development.

Flexible working arrangements and family-friendly policies.

Voucher for eye care and discounted spectacles.

Access to a range of discounts through membership of the Civil Service Sports and Social Club, CSSC Sports and Leisure. http://www.cssc.co.uk/

Maternity and paternity leave provision over and above the statutory entitlements.

Access to My CPS Rewards Gateway. My CPS Rewards offers staff a range of rewards and savings including:

• Discounts with high street retailers
• Savings on grocery shopping at a range of supermarkets
• Special salary sacrifice and recognition schemes
• Reloadable gift cards and e-cards
• Instant vouchers

Any move to the Serious Fraud Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Application stage

As part of the application process you will be required to provide:

• A personal statement of no more than 500 words that explains how your skills and experience meet each of the essential experience criteria and the below Desirable Experience Criteria:
  • Experience of working within a professional services, law enforcement or other similar environment

Please note, desirable experience will only be taken into account if there is a large volume of applications and there is a need for further shortlisting for interview.

• A supporting CV outlining your job history and qualifications.

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage.

Interview stage

Behaviours and experience criteria as outlined in the job pack will be tested at interview. The interview will also include scenario based questions designed to assess your experience.

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Sift to take place from 30th June 2026.

Interviews are expected to take place in person at the SFO offices w/c 13th July 2026.

All dates are indicative and subject to change.

Successful candidates must meet the security requirements before they can be appointed. To be eligible you must meet the following residency requirements dependent of the level of security vetting required:

• SC: 5 years residency in the United Kingdom preceding this application.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : People & Culture
• Email : People@sfo.gov.uk

Recruitment team

• Email : People@sfo.gov.uk

Further information

For external competitions there is no appeal against the selection decision. However, individuals have a right to appeal if they feel that the principle of appointment on merit through fair and open competition and the Civil Service Commissioners’ recruitment principles have not been met. Individuals who want to appeal should do this by setting out their grounds for appeal in an email for the attention of Head of People to People@sfo.gov.uk. If, after an internal appeal, you still believe that the Civil Service Commissioners’ Principles have not been met, then you can contact the Commission directly: Complaints should be sent in writing to: Civil Service Commission, Room G08 ,1 Horse Guards Road, London SW1A 2HQ. Email info@csc.gov.uk

Attachments

eDiscovery Operations Analyst -Job Pack Opens in new window (pdf, 276kB)