Electoral Services Officer

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

Job Introduction

Milton Keynes is a vibrant and growing city at the heart of Buckinghamshire. As a unitary authority, we serve a diverse population across both urban and rural communities and work closely with our parish councils. We elect by thirds and are proud to support a strong and active local democracy. Milton Keynes gained city status in 2022 and is recognised as one of the UK's most innovative places, with around one in three jobs linked to the technology sector.

Our Electoral Services team plays a vital role in ensuring elections and democratic processes are delivered accurately, fairly and efficiently. We have a strong, experienced and knowledgeable team with a reputation for innovation, having recently delivered the country's first election day Central Voting Hub pilot during the local elections.

Whether you're looking to build a career in electoral services through a structured development pathway or you're already an experienced electoral professional seeking your next challenge, this is the role for you. You'll join a dedicated and collaborative team where you'll help deliver elections, maintain the electoral register and support democratic participation across Milton Keynes. We will support you to develop your skills and make a real difference to residents and local democracy.

To help us find the right person for our team, we've created both development and experienced level opportunities, allowing us to match the role to your skills, experience and career aspirations while supporting your continued growth and development.

Applicants only need to submit one application and will be considered for both positions.

If invited to interview, we'll discuss the opportunities with you in more detail and explore which role best matches your experience and career aspirations. However, to be considered for a particular opportunity only, please state this in your personal statement.

This is a Site-Based role.

Interviews for this role will be held on 29th October 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

• Maintain accurate electoral registration and absent voting records, processing applications and responding to enquiries.
• Support the delivery of local, regional and national elections, referendums and other statutory polls.
• Help recruit, train and coordinate colleagues who support elections and polling activities.
• Use electoral management systems to maintain records, produce reports and monitor key deadlines.
• Work closely with councillors, candidates, agents, residents and partner organisations to provide a high-quality service.
• Contribute to election planning and wider democratic services activities, helping ensure important statutory deadlines are met.

If you're appointed at the development level, you’ll receive structured training and support to build your knowledge and experience, with opportunities to progress your career within the service.

If you're appointed at the experienced level, you’ll take on a broader range of electoral administration responsibilities, using your expertise to support the delivery of a professional, reliable and high-quality service.

Ideal Candidate

• Excellent organisational skills and the ability to manage competing priorities.
• Strong attention to detail and a commitment to accuracy.
• Good written and verbal communication skills.
• The ability to build positive working relationships with colleagues, residents and stakeholders.
• Confidence using IT systems and Microsoft Office applications.
• A flexible approach and willingness to support service requirements during busy electoral periods.
• A commitment to learning, development and continuous improvement

Before you apply, please take a few minutes to read both Job description documents to help you understand the key differences between the development and experienced level opportunities.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.