Emergency Preparedness Adviser

Job summary

In the Department of Health and Social Care, we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.

The Emergency Preparedness and Health Protection Directorate sits at the heart of DHSC’s work to protect the public and ensure the health and social care system is ready for the risks, threats and incidents that matter most. Our work spans emergency preparedness, national security, health protection, pandemic preparedness, risk, resilience and incident response.

These roles offer the chance to work on some of the most varied, high-profile and important policy areas in government. You could be helping to understand emerging risks, develop policy, strengthen national capabilities, support live incident response, prepare for future pandemics, or work with partners across the health and care system, arm’s-length bodies and wider government.

We are looking for people who are curious, proactive and comfortable working with complexity. You do not need to be an emergency planning expert. You will need good judgement, strong communication skills, an ability to work with others, and the confidence to make progress on both longer-term policy projects and urgent issues when they arise.

Job description

The Operational Response Centre (ORC) leads DHSC’s work to understand, prepare for and respond to disruptive risks affecting the health and social care system. These roles will help build a picture of the threats and hazards that could affect critical services, assess preparedness, develop policy and plans, and support the Department’s response when incidents occur.

Working in ORC means getting involved across the full emergency management cycle: risk identification, preparedness, contingency planning, response, recovery and lessons learning. The team works closely with partners including NHS England, the UK Health Security Agency, Cabinet Office, Home Office and other government departments.

These roles suit people who enjoy variety, can work at pace, and want to build broad experience in emergency preparedness, resilience and response.

Person specification

We are looking for people who are curious, proactive and comfortable working with complexity. You do not need to be an expert in emergency preparedness or pandemic policy, but you will need to be able to learn quickly, work well with others and make progress in a busy and sometimes fast-moving environment.

Successful candidates will be able to communicate clearly, build effective relationships, manage competing priorities and use good judgement to support policy development, planning, delivery and incident response. You will be a strong team player who is willing to work flexibly across a varied portfolio, including supporting urgent work when risks or incidents arise.

Responsibilities include:

• Co-ordinate and push forward the health and social care sector’s work on high profile risks such as CRBN, terrorism threats, Energy Disruption and Critical National Infrastructure.
• Support on aspects of cross-government resilience and preparedness work including for the threats and hazards set out in the Government’s National Risk Register.
• Building and maintaining relationships with stakeholders such as the NHS England Resilience team, the UK Health Security Agency, and other Government Departments such as the Home Office.
• Supporting continuous improvement of the emergency response function in DHSC ensuring that DHSC can effectively respond to a range of disruptions impacting on the health and social care sector.
• Participating in emergency preparedness exercises to test sector and government readiness for a range of scenarios.

Due to the nature of the work, the role is based in London and the successful candidate will be expected to regularly attend in person meetings and, if needed during an incident, will need to be able to work in the London office at short notice.

Essential criteria:

• Clear written and oral communication skills.
• Good judgement and problem-solving ability.
• Ability to build strong working relationships with colleagues and a wide-range of stakeholders.
• Ability to manage competing priorities and adapt when circumstances change.
• Confidence working at pace and remaining calm under pressure.
• Ability to learn new topics quickly and apply that knowledge to policy, planning or delivery.
• A proactive, flexible and collaborative approach.
• Willingness to support emergency or incident response arrangements, including working to a shift pattern which may include some out-of-hours or weekend working where required.
• Live within two hours commute by public transport of the London office and have the ability to work in the office at short notice

Desirable:

• Experience in policy, operational delivery, emergency preparedness, resilience, health protection, programme delivery or a related field.
• Knowledge of the health and care system, public health, national security, civil contingencies or pandemic preparedness.
• Experience working across organisational boundaries to deliver shared outcomes.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions

Benefits

Alongside your salary of £39,202, Department of Health and Social Care contributes £11,356 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 31st August 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.

Our online test supplier will be performing scheduled maintenance between 4 p.m. and 7 p.m. on 23rd August and 4 p.m. and Midnight on 30th August 2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

As part of the application process you will be asked to complete a CV. personal statement and lead Behaviour statement: Communicating and Influencing. Further details around what this will entail are listed on the application form.

Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert.

Please use your personal statement to (inno more than 500 words) outline how you meet the key skills and experience required for the role as set out in the job advert.

Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Communicating and Influencing. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Applications will be sifted week commencing: 31/08/2026

Interview date: week commencing 21/09/2026

Interview location: The interview will take place at Virtual.

Further details and interview slots will be released to candidates who are successful at sift.

At interview candidates will be assessed on 2 behaviours – Communicating and Influencing and Making Effective Decisions.

Candidates will be asked to give a presentation which will assess Delivering at Pace. Details of the presentation question will be issued to candidates with the release of the sift scores.

Further Information

Applicants who are appointable but were not successful in appointment to this vacancy, may be held on a reserve list for up to 12 months, and contacted if similar vacancies become available.

Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via DHSCRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

To find out more about working in the department please visit our page on the Civil Service careers website https://www.civil-service-careers.gov.uk/departments/working-for-the-department-of-health-social-care/ and to find out more information on how to apply visit the Civil Service careers website https://www.civil-service-careers.gov.uk/how-to-apply/

Please be aware that some travel may be required across the DHSC estate.

Candidates must ensure that all information provided in their application is factually accurate. Any examples provided must be taken from personal experience. The Civil Service abides by honesty and integrity as part of its core values, if evidence of plagiarism is found, applications may be withdrawn.

Please note that applicants will require BPSS. Some roles require SC clearance.

For SC clearance, candidates must have been a resident in the UK for the past 5 years.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants are expected to join on the minimum of the pay band.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Terms and Conditions

Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.

New Entrants to the Civil Service

New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:

• Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
• Privilege Leave: 1 day - for the King’s birthday
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months’ full pay and five months’ half pay
• Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
• Probation: 6 month probation period

Existing Civil Service staff transferring from another Government department, on either level transfer or promotion

All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above).

Existing DHSC staff, appointed on promotion

If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above).

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Esme Mulholland
• Email : esme.mulholland@dhsc.gov.uk

Recruitment team

• Email : dhscrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact the DHSC Central Recruitment Team at DHSCrecruitment@dhsc.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact/

Attachments

General Pay Principles on Recruitment Opens in new window (pdf, 72kB)