Enforcement Administration Officer

Job summary

The purpose of the job for the Enforcement Administrative Officer is to provide direct effective administrative support to the FC Enforcement Team and to proactively ensure that appropriate procedures are followed and that relevant Forestry Commission England standards are met. This is an exciting opportunity to help shape the processes and procedures that we adopt to conduct our investigations. It will also, require the applicant to be flexible and adaptable and be capable of shaping a system, as well as operating within one.

The purpose of the role is to ensure the National Enforcement Team has high quality administrative support, helping to enable the team’s delivery of Enforcement and its outcomes. The role is varied and can be fast paced. It requires diligence, a problem-solving aptitude, and an ability to prioritise competing demands to provide an excellent support function to the team.

Some travel may be required with occasional overnight stays.

Job description

You will:

• Undertake office management duties including Enforcement receptionist duties triaging and managing the Enforcement Team administration and Enforcement mailbox’s dealing with external and internal enquiries whilst managing conflicting engagements and finding ways of resolving competing priorities.
• Deal with routine enquiries from Area Teams, Regulations Team, Defra Counter Fraud and Investigation Service, Police, CPS and other partners and agencies.
• Undertake effective management of the Crime Management System (CMS) managing allegations of alleged illegal tree felling being referred to the National Enforcement Team for further action. Ensuring that new cases are accurately referenced, recorded, and reviewed on the system.
• Act as IT local infrastructure manager for the Enforcement Team maintaining the Enforcement Team Crime Management System (CMS) and investigation and intelligence case file folders including exhibit management.
• Manage the intelligence functions of the team assisting the team with dissemination of intelligence and liaison with external partners and agencies ensuring compliance with the National Intelligence Model (NIM).
• Be responsible for witness management acting as a liaison between the investigators and the public and other agencies. Liaising with courts and CPS keeping witnesses updated with court dates and other requirements including maintaining a dates to avoid database.
• Act as Single Point of Contact (SPOC) for all Enforcement Team FOI and Data Protection Act requests.
• Develop and improve investigative functions and provide support to Enforcement projects as and when required.
• Compile reports and documents to support the Enforcement Team functions.
• Manage and maintain diaries within the Enforcement team including a court warnings diary liaising with courts and CPS as well as maintaining a dates to avoid database.
• Build and maintain relationships with the Area Teams, Regulations Team, Defra Counter Fraud and Investigation Service, Police, Crown Prosecution Service, and other partners being mindful of disclosure.
• Operate within the legal and procedural requirements of the criminal justice system and FC guidance.
• Provide financial Support including finance tasks such as monitoring and liaising with the England Finance Team in respect to invoicing, booking travel and accommodation on behalf of the team.
• Book and coordinate a variety of meetings and events.
• Provide meeting support: including distributing meeting agendas, collating papers, taking minutes, and managing action logs.
• Provide cover for the Regulations Admin support dealing with post and other tasks such as the service of notices on behalf of the Regulations Team.
• Support and produce effective information management for the Enforcement team.
• Suggest improvements to current administrative procedures and processes.
• Provide any other administrative support required. Assist with the administration of other regulatory work as requested by the Enforcement team.
• You will also be responsible for managing and improving the teams Sharepoint site and trackers.
• Maintain training records and arrange and support staff training courses etc.
• Personal Development - Undertake training and development in line with Individual Learning Plan to develop competencies required for the post.

Person specification

The Essential and Desirable criteria for this role are as follows:

Essential:

• Experience of Crime Management Systems (CMS) systems or other intelligence databases.
• Experience of providing a high level of attention to detail.
• Experience of working at pace and independently managing caseloads.
• Demonstrable experience of delivering tasks across multiple work areas or projects, to tight deadlines.
• Experience of managing data and preparing management information reports to exacting specification and deadlines.
• Experienced user of MS Office 365 applications, SharePoint.
• Experienced user of MS Excel, with experience of generating reports and collating management information.
• Experience of writing and distributing communications releases by e-mail.

Desirable:

• A background in a policing or regulatory role with a knowledge of Disclosure and Data protection.
• A background in investigations or intelligence

Qualifications

A minimum of 5 GCSEs/Standard Grades or equivalent (A-C Passes) including English & Maths or English Language.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Seeing the Big Picture
• Working Together

We only ask for evidence of these behaviours on your application form:

• Changing and Improving
• Delivering at Pace

Benefits

Alongside your salary of £30,105, Forestry Commission contributes £8,721 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• A Civil Service pension with an employer contribution of 28.97%.
• A range of family friendly benefits.
• An environment with flexible working options.
• Learning and development tailored to your role.
• A culture which promotes a diverse and inclusive work environment.
• A range of wellbeing benefits including discounted Civil Service Healthcare, access to an Employee Assistance Programme 24/7, Bike to Work Scheme, plus many more.
• 25 days annual leave, with 1 additional day for each years’ service up to 5 years (pro rata), plus 10.5 bank holidays/privilege days (pro rata).
• Ability to buy or sell 5 days annual leave.
• 3 days volunteering per year (pro rata).

We aim to provide a great place to work, whichever location you work from. Blended working forms part of our flexible and inclusive approach to future ways of working. It is an informal arrangement which gives you the option to work some of the week from home, and some of the week from our Forestry Commission workplaces, subject to role requirements, business needs, and regular review. Informal blended working arrangements will be available as agreed with the line manager.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This is a Fixed Term Appointment ending 30 September 2026, with possibility but no guarantee of extension or permanency but no guarantee.

As part of the application process, you will complete the following:

1. A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
2. A personal statement – in no more than 750 words please provide details of how you meet the Essential relevant experience and criteria as set out in the person specification.
3. You will be asked to provide a 250-word statement relating to the Behaviour ‘Delivering at pace’, details within the application form.
4. You will be asked to provide a 250-word statement relating to the Behaviour ‘Changing and improving’, details within the application form.

Further details around what this will entail are listed on the application form.

Should a large number of applications be received, the initial sift may be conducted using the lead behaviour ‘Changing and improving’. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

Applications will be sifted w/c 30th March 2026. This date is subject to change.

Interview Stage

For candidates successful for interview, we will be assessing you on Experience and Behaviours. You may be asked to complete an assessment exercise as part of this. Applications are planned to be sifted for the w/c 30th March and interviews planned for the w/c 20th April.

Dates may be subject to change.

Interviews will be conducted in person in the Bristol office.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Forestry Commission from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at visit the Childcare Choices website.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Existing Civil Servants (excluding Forestry Commission employees) and applicants from accredited NDPBs are eligible to apply, and will only be considered on a loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant.

Existing Forestry Commission, Forestry England and Forest Research employees are eligible to apply for this Fixed Term Appointment and will only be considered if there is written confirmation from their line manager and HR that their current role will be temporarily backfilled or held open before commencing the application process.

The post is full time. Applicants who wish to work an alternative pattern are welcome to apply; however your preferred working pattern may not be available, and you should discuss this with the vacancy holder before applying.

Where a role has been identified as one which falls under the scope of the Public Sector English Language Requirements, within Part 7 of the Immigration Act 2016, it is essential that applicants should have the ability to converse at ease with members of the public and provide advice in accurate spoken English. Applicants will be assessed in the selection process in accordance with the requirements.

Travel options include: -

Some occasional travel may be required as part of the duties of this post. The FC is willing to consider any proposals put forward by applicants that would allow them to do the job by any method of travel, subject to prior approval. Successful candidates wishing to use their own private vehicle for business travel will need to comply with the FC Travel Policy on CO2 emissions.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via FCERecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : FS Recruitment
• Email : fs.recruitment@forestrycommission.gov.uk

Recruitment team

• Email : fcerecruitment.grs@cabinetoffice.gov.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: englandhr.services@forestryengland.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.