Enforcement Officer

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.

Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.

Reporting and Offender Management (ROM) teams are an integral part of the Immigration Enforcement Strategy and work within the Immigration, Compliance and Enforcement team (ICE).

This opportunity would suit an individual who enjoys working as part of a team and thrives in a dynamic environment.

Job description

ROM Teams are part of the Immigration Enforcement team and are a key element of delivering enforced removals and promoting voluntary departure, contributing towards reducing the size of the illegal population present in the UK. They are responsible for achieving key objectives that include; meaningful contact that encourages voluntary return, management of a reporting population that drives compliance and progressing cases towards enforced return or other case conclusion

ROM are responsible for the attendance and management of a large number of Immigration offenders, who, due to their current circumstances and conditions of their Immigration bail are required to maintain contact with the Home Office. Those who are required to report are asylum seekers, immigration offenders and high harm individuals. Contact with the reporting population can be via numerous formats including face to face attendance. ROM teams monitor bail and reporting regimes, promote voluntary returns, identify those suitable for an enforced removal, detain those liable for removal and obtain intelligence.

ROM Belfast manages cases reporting to the Belfast Reporting Centre and at police stations across Northern Ireland.

The ROM function proactively contributes towards a reduction in the number of illegal immigrants present in the UK and the successful candidates will undertake a range of duties, which supports this strategy.

Key Responsibilities

The successful candidate will be responsible for (but not limited to):

• Progressing cases to conclusion and planning and assisting with the detention and removal of Immigration Offenders.
• Management of day-to-day reporting centre operations in line with operational requirements including overseeing contact management with those who are required to report, ensuring new cases are placed on appropriate reporting schedules and that cases are reviewed regularly and appropriately.
• Conducting face to face interviews to gain further information and promote voluntary departure and being able to deal appropriately with resistance and having challenging conversations.
• Working collaboratively and develop strong working relationships across all relevant teams and stakeholders to deliver business outcomes.
• Documenting interviews to assist in case progression and obtaining documentation for those liable to removal from the UK.
• Identifying, signposting and referring high harm, vulnerable and other such cases for action cases requiring additional considerations.
• Preparing reports and carrying out enquiries into those who fail to report.
• Responsibility for all administrative aspects of tasking including monitoring levels of tasking and updating computer systems on time and with quality information.

Working Pattern

This role is available on a full-time basis. This role is also suitable for part-time working hours, with a minimum requirement to work 3 days / 22.12 hours per week due to business requirements.

Travel

Requirement to travel and work in other regional locations, such as police stations, in order to carry out ROM/ICE functions.

Training

You will receive full training and support to do the job. Training will take place on the job. Even then you are never alone; you work as part of a team where there is always someone around for advice and support.

This role can be physically demanding and if successful you will be required to complete and pass Personal Safety Training (PST) Level 2 which develops skills in personal safety techniques. Further information on what the training involves can be found on our website.

Person specification

Essential Criteria

• Customer Service: Ability to deliver fair, professional, and high‑quality service to individuals from diverse backgrounds, and handling challenging or resistant behaviour confidently.
• Organisation & Prioritisation: Strong capability to plan, coordinate and manage varied workloads while maintaining accurate records and timely task completion.
• Communication & Collaboration: Proven experience working effectively with colleagues and stakeholders; conducting structured meetings, building strong business relationships and gathering and presenting information to support operational outcomes.
• Judgement & Decision‑Making: Able to assess information, identify risks or issues, and make clear, evidence‑based decisions.
• Resilience & Adaptability: Remains composed, flexible, and reliable when working under pressure or during rapidly changing demands.
• IT proficiency: Confident user of Microsoft Office and case‑management systems to record, update, and process information accurately.

Desirable Criteria

• Previous experience in an immigration or enforcement role.

Licences

Due to the nature of the work, driving is a key requirement for this role. Applicants must have a full valid UK manual/automatic driving licence. Successful candidate may need to attend police stations across Northern Ireland.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Making Effective Decisions
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
• See more of our benefits on our careers website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application – by 12th February 2026

As part of the application process, you will be asked to complete:

• Personal Statement (maximum 1000 words).
• Evidence of the Behaviour - Communicating and Influencing (maximum of 250 words per Behaviour).

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift – week commencing 16th February 2026

The sift will be held on the Personal Statement and Behaviour - Communicating and Influencing.

The Personal Statement will be scored for all candidates. Those candidates who achieve the minimum pass score for the Personal Statement will progress to a further sift where the Behaviour - Communicating and Influencing will be scored. These candidates will receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the Personal Statement will not have their Behaviour scored and will only receive a sift score for the Personal Statement.

3. Interview – week commencing 9th March 2026

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and Strength based questions.

The interview will take place in person, in Belfast,

Travel expenses will not be reimbursed.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Advertising in Northern Ireland

Northern Ireland is part of the UK. As stated in the Belfast Agreement, also known as the Good Friday Agreement, the Government of the United Kingdom of Great Britain and Northern Ireland and the Government of Ireland recognise the birthright of all the people of Northern Ireland to identify themselves and be accepted as Irish or British, or both, as they may so choose, and accordingly confirm that their right to hold both British and Irish citizenship is accepted by both Governments and would not be affected by any future change in the status of Northern Ireland.

Appearance

This is a uniformed post and as such requires the highest standards. Further information on this can be found on our website.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Integrity Check

As well as successfully obtaining UK Security Vetting clearance, you will also be subject to an additional Integrity Check, as part of the pre-employment process, to determine your suitability to work for Border Force or Immigration Enforcement. For further information on what this involves, please visit our website.

The level of Access NI check required for this role is Basic. We’ll submit your Criminal Record Check to [the Disclosure and Barring Service/ Disclosure Scotland/ Access NI – delete as applicable]. We know that in exceptional circumstances some candidates will want to send their completed forms directly. If you prefer to do that, email Pre-EmploymentChecks.grs@cabinetoffice.gov.uk with the job reference in the subject line

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Home Office Resourcing Centre
• Email : HORCCampaignTeamIE@homeoffice.gov.uk

Recruitment team

• Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Attachments

2025-11-17 Pre-employment Checking - Document Requirements (V17) Opens in new window (pdf, 231kB)candidate_information_v16_January_2026 Opens in new window (pdf, 429kB)