Environmental Services Technical Officer

We are recruiting for a Environmental Services Technical Officer - Waste Management to join our Operational Services Team.

If you are committed to achieving positive outcomes, passionate about improving the environment, increasing recycling, reducing waste, and driving service improvement, we would love to hear from you.

In this role, your responsibilities will include:

• Day-to-day management of the council's waste treatment, recycling and disposal contracts.
• Taking a leading role in managing and analysing waste tonnage and contract financial data to check for errors, enable decision making, inform service improvement, evaluate change, benchmark, monitor and forecast performance towards targets or budgets.
• Validation and reporting of waste tonnage data to the national WasteDataFlow database.
• Providing technical advice, support and expertise in waste management, disposal and treatment.
• Improving the use of information systems to capture, store, manipulate, analyse and display waste management data.

About You
We are looking for someone who can demonstrate:

• Knowledge of the policy, legislation and practice relating to waste management.

• Ability to deal with large and complex datasets and provide analysis and forecasting of performance.

• Strong communication and collaborative skills, with the ability to work effectively with external partners and stakeholders to achieve best outcomes for the council.

Our Benefits

• Competitive salary.

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities.

Benefits

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.