Estate Services Support Team Operative

Estates Services Support Team Operative – Helping Keep Our Communities Clean, Safe and Welcoming

Are you passionate about delivering high standards, take pride in your work, and enjoy making a visible difference to local communities? As an Estates Services Support Team Operative, you'll play a key role in supporting our frontline caretaking teams to ensure Peabody estates and communal areas remain clean, safe, well maintained and welcoming for residents.

Working across a designated patch, you'll undertake specialist cleaning tasks, support estate improvement initiatives, assist with bulk refuse and fly-tip removal, carry out non-skilled emergency lighting and fire alarm testing, and help maintain the high standards our residents expect. This is a varied, hands-on role where no two days are the same and where your contribution has a direct impact on customer satisfaction and neighbourhood quality.

What you'll do

• Keep Peabody estates, blocks and communal areas clean, tidy and free from litter and graffiti
• Support caretaking and gardening teams with bulk refuse removal and disposal
• Carry out specialist cleaning activities including hard floor care, window cleaning, chute cleaning and prestige cleans
• Assist with estate improvement programmes and identify solutions to recurring environmental issues
• Conduct non-skilled emergency lighting and fire alarm testing to help meet statutory obligations
• Operate and maintain cleaning equipment, powered tools and specialist machinery safely
• Report communal repairs, vandalism, graffiti, tree maintenance requirements and health and safety concerns
• Complete work records accurately and maintain equipment, refuse systems and allocated vehicles
• Provide holiday and sickness cover for colleagues across the service
• Support the delivery of a responsive, customer-focused estates service that meets Peabody's high standards.

What you'll need

• A commitment to delivering excellent estate cleanliness standards
• Good customer service skills and the ability to communicate effectively with residents, customers and colleagues
• The ability to work independently and manage your workload with minimal supervision
• A proactive, flexible and team-focused approach
• Physical fitness and the ability to undertake manual outdoor work in varying weather conditions
• Basic literacy and numeracy skills
• A basic understanding of health and safety requirements within an estates environment
• A full and valid UK driving licence
• A willingness to undertake relevant training, including industry-recognised cleaning qualifications where required.

What success looks like

• Delivering high levels of customer satisfaction across your estates
• Achieving and maintaining Peabody's gold standard estate inspection scores
• Contributing to clean, safe and well-maintained neighbourhoods that residents are proud to call home.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• Access to professional development and training

Please read before applying:
This is a mobile role, so flexibility is key. You’ll be travelling between sites in a company van, and you’ll need a full UK driving licence. A Basic DBS check is required.

This job covers North West London and based in Southall

If this sounds like the right opportunity for you and you'd like to be part of Peabody, we'd love to hear from you.

Please apply by submitting an anonymised CV and a short supporting statement explaining why you're the perfect fit for this role.

If you have any questions, please contact Mike Sugrue, Talent Specialist, at mike.sugrue@peabody.org.uk.

Interviews will be ongoing until no later than Friday 27th November