Estates Lead & Strategic Support Manager (Ref: 19823)

Job summary

This is a Nationally based role

Job description

Role: Estates Lead & Strategic Support Manager

Business: Office of Public Guardian (OPG)

Location: National

Grade: SEO

Contract Type: 12-month Fixed Term Contract

Minimum Hours: 37 hours is the minimum hours required

Organisational Overview

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection.

OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable.

Team Overview

The Estates team sits within the Strategy and Central Services Directorate and has two separate teams present at both Embankment House in Nottingham and Victoria Square House in Birmingham.

The OPG Estates and Health & Safety functions ensures the smooth and efficient operation of facilities management duties on a day-to-day basis. We manage this at both Victoria Square House and Embankment House and deliver essential services such as maintenance, property and leasehold, cleaning, and facilities management. We also undertake Display Screen Assessments, order office equipment and ensure compliance with health and safety regulations. Many of these services are business critical and we cannot safely open our offices without them. Other duties include such things as, working with and consulting with key contractors, and suppliers, raising orders for workplace maintenance, issuing of government passes to new staff members and providing facilities information via digital channels to ensure staff are kept updated.

Duties and Responsibilities

The job holder will be required to undertake the following duties and responsibilities:

• Line Management of one or more staff, lead, mentor and empower staff to deliver high quality Facilities Management, ensuring staff can contribute ideas, feel empowered to deliver services and to progress on promotion or within their role.
• Be a visible leader, providing specialist advice in terms of health and safety and facilities to senior management and staff across the business when required.
• Support the Head of Estates with the wider Strategic Estates workstreams which will include the Future OPG Estates Strategy.
• Support the senior leadership team and Project Board with the future estates move in 2029, contributing towards effective planning to ensure the right accommodation is found for OPG.
• Effectively managing workplace services across both sites, working closely with the Government Property Agency (GPA) and partners to ensure any problems are challenged and managed to reach a quality outcome.
• Work closely with management at both sites to meet common objectives.
• Function as Deputy in Line Managers absence, attending meetings and making decisions where necessary.
• Adapt and challenge emerging issues in terms of the estates and health & safety functions.
• Mentor and empower where necessary to equip the team with the right tools to deliver their roles effectively and efficiently.
• Support budget holder in capturing relevant costs associated with estates work, including the wider projects.
• Initiative-taking management in terms of process around acquiring work orders with GPA Helpdesk and GPA Workplace Services
• Liaise and meet with key stakeholders including Government Property Agency to collaborate and discuss key workstreams, with the objective to achieve a quality outcome for all.
• Prepare and draft quality papers for senior leaders when required.
• Work closely with Operations and Legal/IA teams when required. This includes further restack requirements and other facilities requests have been asked for and conducted in a timely manner.
• Participate in monthly performance reviews with GPA to delivery estates outcomes and discuss issues when needed to bring performance in line with expectation.
• Championing efforts within OPG to challenge, change and improve opportunities, attitudes, and behaviours to D&I.

Agreed Expectations

The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments.

The successful candidate will also be expected to travel to our Birmingham and Nottingham sites regularly.

Skills & Qualifications

Essential Skills

• Strong leadership skills, including the ability to build and oversee diverse and inclusive teams.
• Experience in property and facilities management principles
• Planning and organisational skills
• Good understanding of wider OPG strategic priorities and how these fit with objectives and deliverables within Estates
• Experience of health and safety management
• Experience of estates risk assessment and risk management
• The ability to develop team spirit to create a joined-up approach to achieving key work objectives.
• Use of IT including excel and word.

Desirable Skills

• Project Management skills
• Membership of IWFM
• Briefing experience to senior management

Application process

This recruitment will follow the Civil Service Success Profile process. Candidates will be expected to complete the following as part of the application:

This recruitment will follow the Civil Service Success Profile process. Candidates will be expected to provide a Personal Statement of Suitability of no more than 750 words in support of your application based on essential criteria.

Behaviour statements of no more than 250 words against the following Behaviours, at Level 3

• Leadership

Should many applications be received, an initial sift may be under taken using the lead Behaviour:

• Leadership

Interview Process

If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on:

Strengths relevant to the role

The following Behaviours at Level 3:

• Leadership
• Delivering at Pace
• Communicating and Influencing

All interviews will be held remotely via MS Teams.

Feedback will only be provided if you attend an interview.

Reasonable Adjustments

At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us.

As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process.

For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert.

If your application for this role is unsuccessful, we may offer you an alternative role at the same or lower grade should one be available.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Delivering at Pace

Benefits

Alongside your salary of £42,914, Office of the Public Guardian contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/19823?entityId=19823