Events and Stakeholder Engagement Manager

Job summary

The role
The role sits within a multi-disciplinary, multi-skilled and multi-channelled communications and engagement team, servicing Registers of Scotland and all its programmes of activities.

Developing comprehensive communications and engagement strategies for products, services, projects and programmes as a whole, the Communications and Engagement team delivers consistent value to the organisation.

Engaging with stakeholders and customers, either through delivering full scale events, forums, workshops or other similar activities, or attending third party events as delegates, exhibitors, speakers or sponsors, Registers of Scotland undertakes a wide programme of events activity.

The role holder will take responsibility of a portfolio of activities and take ownership of end-to-end delivery of events campaigns. They will have the support of colleagues from across the Communications and Engagement team as well as across the business but be expected to take the lead in understanding requirements, planning, delivering and evaluating activities.

Please note this post is available as a 12 months fixed term contract.

Job description

On a typical day you will…

• Develop and implement targeted engagement and events plans and briefs that meet the needs of Communications and Engagement activities and support our corporate objectives
• Provide on-the-day virtual and live event delivery
• Engage effectively with senior management, provide comprehensive and accurate event briefs and pre-event support
• Develop campaign collateral that is fit for purpose, consistent with brand guidelines and RoS tone of voice
• Evaluate effectiveness of events and provide insight into continuous improvements
• Support the development of overall campaign plans by providing expert events and engagement insight and knowledge of effective practice
• Maintain a calendar of events, using insight derived from across the business to populate the calendar, highlighting opportunities
• Ensure all activities undertaken are value adding, with clear objectives and tangible benefits
• Work closely with colleagues to share knowledge and insight and collaborate with digital communications, account management, internal communications and campaign delivery teams to ensure a streamlined and joined up approach to departmental activity

Person specification

Essential Criteria – Skills and Attributes for Success

Experience/Technical
We will assess you against the followingExperience and Technical skills during the application and assessment process:

Experience

• Experience of planning and effectively delivering high quality, small, medium and large-scale events within budget and in a timely manner.
• Experience of managing multiple priorities and projects simultaneously, adapting to changing requirements and deadlines.

Technical

• Educated to degree level within a relevant field of events, marketing, or communications and/or have relevant experience and a proven track record delivering within an events environment.

Behaviours

At application and assessment stage, you will be scored against all Behaviours:

Managing a Quality Service

• Ability to understand stakeholder requirements and deliver events and engagement activities that meet agreed objectives and quality standards.
• Focus on delivering value for money through the effective use of resources and efficient ways of working.

Making Effective Decisions

• Strong analytical skills, with the ability to evaluate information from multiple sources to make informed and evidence-based decisions.
• Ability to assess competing priorities, identify risks and make sound judgements in a fast-paced environment.

Communicating and Influencing

• Excellent written and verbal communication skills, with the ability to tailor messages to a range of audiences.
• Ability to build and maintain effective relationships with internal and external stakeholders, influencing decisions and securing support for agreed outcomes.

Changing and Improving

• Experience of evaluating the effectiveness of events and engagement activities, using feedback and insights to identify opportunities for improvement.
• Demonstrable commitment to continuous improvement, with a track record of implementing changes that enhance service delivery, stakeholder experience and organisational outcomes.

Full behaviour descriptors and more details on Civil Service Success Profiles.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Managing a Quality Service
• Changing and Improving
• Communicating and Influencing

Benefits

Alongside your salary of £41,026, Registers of Scotland contributes £11,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• This job is for you if you want…

  · Work with purpose: working for the people of Scotland to set the bar for land and property registration worldwide.

  · Flexible and hybrid working: we offer a hybrid approach to working, providing flexibility while supporting effective collaboration and business needs.

  · Benefits: enjoy pay progression, pension contributions of up to 28.97%, up to a year’s parental leave, and 38 days annual holiday, increasing to 42 days with length of service.

  · Investment in professional development: we invest in all our people so that they have the right skills to be productive and confident in their job.

  · Diversity and Inclusion: We are an ‘Investor in People’ and a ‘Disability Confident’ employer. We are inclusive, stronger together, and committed to putting our people first.

  · Positive work culture: RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver.

  To learn more about RoS and what we offer visit our careers pages or watch this short video

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

Stage one - Application Process
To apply, click on 'Apply now' and complete the online application form.
You will need to submit:

1. A CV outlining your career history and how you meet the technical/experience criteria (max 4 pages).

2. Responses explaining how you meet the required behaviour aspects of the role (maximum 300 words per answer in the spaces provided).

Please note:

· If we receive a high volume of applications, we may complete an initial sift on the experience criteria.

· We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed.

· Applications that are not accompanied by CVs or responses exceeding 300 words per behaviour will not be considered.

· We would strongly recommend that your behavioural answers are in the STAR format (Situation, Task, Action & Result) and preparing your answers using software such as MS Word or Google Docs to check your word count before adding to the application form.

· We strongly advise you review our policy on responsible use of AI in the application process. RoS may contact you for a pre-screening call to verify your responses.

· Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles.

Stage two – assessment
If successful at application stage, you will be invited to an in-person interview which will include the following:

• A behaviour-based interview
• A case study exercise requiring you to develop and present an engagement event plan

Behaviour-based interview questions will be shared with candidates 15 minutes before the assessment begins. This will allow you time to review them and think about the examples you want to use, and how to position them.

Guidance on Interview Notes

• You are welcome to bring notes with you to the interview
• Notes can be either handwritten or typed
• Notes should consist of brief prompts, such as key words or bullet points, to help you structure your responses rather than complete answers
• The interview is a conversation, and we are interested in hearing about your experiences in your own words

Information on Success Profiles

For further information on success profiles, visit our Success Profiles.

Recruitment timeline

• Closing date: Sunday 15 November, 23:59
• Application sift: Week commencing 16 November
• Invites to assessment: Week commencing 23 November
• Interviews: Week commencing 30 November

Please note the above dates are subject to change.

Feedback
Feedback will only be provided if you progress to interview stage.

Reserve List
In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Talent Acquisition
• Email : talent@ros.gov.uk

Recruitment team

• Email : talent@ros.gov.uk

Further information

Further information
For further information relating to RoS, including:

· Additional details on pay & benefits

· The Civil Service Code

· Complaints process

· Use of AI in the application/recruitment process,

Please view our additional information page online

If you have any questions, please contact talent@ros.gov.uk