Facilities and Contracts Manager

Job summary

The Supreme Court is the United Kingdom’s (UKSC) highest court of appeal. It hears appeals on arguable points of law of general public importance, concentrating on cases of the greatest significance. The UKSC is the final court of appeal for all United Kingdom civil cases, and criminal cases from England, Wales and Northern Ireland and (in certain cases) Scotland. The Court plays an important role in the development of UK law. The impact of UKSC decisions extends far beyond the parties involved in any given case, helping to shape our society. Its judgments directly affect everyday lives.

The UKSC is a small non-ministerial department. The vision of the Court is to be world-leading, and the staff (known as the administration) support the Supreme Court Justices to deliver the highest quality judgments in a unique and high-profile location on Parliament Square, which is open to the public. We are a values-driven organisation which puts our users at the heart of everything we do.

Job description

This role plays a significant part in the delivery of services to the UKSC’s internal and external customers and focuses on leading the facilities and operational oversight of the unique Grade II* listed Supreme Court Building in Parliament Square, London.

Reporting to the Head of Buildings and Facilities Management, this role will oversee and deliver all aspects of the day-to-day soft FM services of the Court, including contract and supplier management, as well Health & Safety, and Security.

This role would offer the postholder a unique opportunity to work in a fantastic location, to be stretched through the varied responsibilities of the post and to work as part of a collaborative and valued team. They will be given the autonomy to delivery and the support to thrive.

Key Responsibilities

The post holder will be required to:

• Provide a visible presence across the Court, ensuring the best quality of service and excellent customer communications.
• Contract manage, with the Head of Buildings and Facilities Management, the key soft FM contracts and relationships across the Court, with the ability to work effectively to secure the best outcomes.
• Work collaboratively to develop and maintain operational strategies, policies, and procedures in line with operational requirements, e.g., sustainability.
• Ensure the Court meets its general duties and legislative requirements, e.g., Health & Safety and Security, providing competent advice and guidance as required.
• Role model the values of the UKSC and be a champion of the Court to all internal and external customers.

Person specification

The successful candidate will:

• Have relevant experience and clear demonstration of FM skills in meeting customer needs and regularly managing supplier relationships gained through working in an operational environment.
• Be able to support negotiation, escalation, and performance management with suppliers, preferably in relation to soft FM.
• Understand, and have experience of complying with, statutory and regulatory requirements.
• Have experience of organising and chairing a Health & Safety Committee or similar.
• Have experience of working within budget constraints, understand basic forecasting and financial controls, and be able to contribute to effective budget management.
• Have commercial experience gained within a property, facilities management or similar function.
• Have a proven record as a strong self-starter, with the ability to prioritise and plan their workload without daily direction.
• Be able to detect and solve problems with a positive attitude and the desire to get the job done.
• Have an understanding and experience of working in a small team on a range of tasks.
• Hold a recognised safety and/or operational security qualification (e.g., NEBOSH General Certificate or security equivalent) or Facilities Management qualification (e.g., IWFM).

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Working Together
• Delivering at Pace
• Communicating and Influencing

Benefits

Alongside your salary of £34,042, The Supreme Court of the United Kingdom contributes £9,861 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• 23 days annual leave rising to 25 days after 1 year and 30 days after 5 years’ service, plus 10 ½ Public and Privilege days per year (pro rata for job-share or part-time appointments)
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• On-site café with discounts for staff
• Reward Gateway membership to employee benefits
• Corporate membership to Benenden Health
• Buy/Sell annual leave scheme
• Annual eyecare voucher
• Cycle to work scheme
• Season Ticket loan

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

Applicants are required to submit a CV and separate supporting statement of no more than 1000 words. Your statement should cover why you wish to apply for this post and the relevance of your experience, addressing the following Success Profile behaviours:

• Managing a Quality Service
• Working Together
• Delivering at Pace
• Communicating and Influencing

Please send your application to corporateservicesrecruitment@supremecourt.uk

The closing date for applications is 23:59 on 31 March 2026

Interviews are likely to take place in the week commencing 13 April 2026

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Corporate Services Recruitment Team
• Email : corporateservicesrecruitment@supremecourt.uk

Recruitment team

• Email : corporateservicesrecruitment@supremecourt.uk

Further information

Working for us - UK Supreme Court

Attachments

Facilities and Contracts Manager (Band C) JD FINAL Opens in new window (pdf, 115kB)

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