Facilities Assistant
About the job
Salary: £25,183 - £25,992 a year
Hours per week: 37
Contract type: Permanent
We’re Looking for a Facilities Assistant – Is That You?
We’re not just offering a job — we’re offering a chance to join a team that plays a key role in keeping our central office sites safe, secure, and running smoothly. If you're someone who takes pride in being reliable, practical, and people-focused, we’d love to hear from you.
As part of our facilities team, your role will be varied, hands-on and important. You’ll be the friendly, helpful face people see around the building and the first point of contact in many situations. Whether you’re issuing keys, carrying out patrols, moving furniture, or responding to emergencies, you’ll be right at the heart of what keeps our offices safe and functional.
You’ll work on-site every day, making sure the environment is secure, clean, and welcoming. You’ll also be part of a standby rota, helping us respond to any out-of-hours incidents at our office or depot properties. Wearing the uniform we provide, you'll take pride in representing our service and keeping standards high.
Please note this role does not attract sponsorship.
About you
You’ve got experience working with the public — face-to-face and over the phone — and you know how to deal with people in a calm, courteous way, even when things get a bit hectic. You’re comfortable using email, reading instructions, and recording important information clearly, whether that’s an incident report or a logbook entry.
You’re someone who doesn’t wait to be told what to do. You follow procedures carefully, but you’re also happy to take the initiative when needed. You understand the importance of being dependable and self-motivated, especially in a role that supports others.
This is a physical role, so you’ll need to be able to lift and move furniture and large objects daily, and be happy to patrol multiple sites each day. If that sounds like a good fit for you, and you're ready to be part of a service that really matters, then we’re ready to welcome you.
This is a public facing role so you’ll need to show off your fluency in speaking and writing English
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Application Process
On occasions, we may close a vacancy early due to a very high number of applications being received.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!
Our ‘How to apply' page has more tips to help with your application: How to apply
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.Salary range
- £25,183 - £25,992 per year