Facilities Contract and Lifecycle Project Manager

Job summary

These posts sit within the EFM team, and the post holders will manage a member of the team and will work collaboratively with the wider EFM service to ensure a one team approach for customers. The post holders will report to the Senior Facilities Management Contract and Lifecycle Project Manager.

The post holders will primarily be responsible for the day-to-day operation and management of the maintenance and furniture contracts, ensuring all our health and safety and statutory compliance obligations are fully met, and managing lifecycle projects on the Senedd estate. The role also supports the management of the catering and cleaning contracts and contributes to overseeing and managing the annual £8M EFM budget and additional funding allocated for lifecycle projects.

In addition to this, the post holder will play an integral role in the development and implementation of our “Future of the Estate” strategy alongside the implementation of the recommendations from the Ways of Working programme and supporting EFM physical works projects for Senedd Reform.

Job description

Key tasks:

FM Contract Management

• Close liaison with FM and furniture contractors and sub-contractors to ensure high standards of performance and customer care.
• Oversee the ordering of maintenance and repairs as required and in line with the contract and agreed procedures to ensure value for money and effective maintenance and operation of the buildings.
• Monthly contract performance reviews including auditing of services in line with agreed KPIs and NEC4 processes.
• Close liaison and coordination with the EFM service team to ensure integration of contract and service management functions.
• Devising and implementing a programme of customer, service and contract management improvement initiatives.
• Ensure all contracts are compliant and managed in accordance with best practice.
• Maintain and update the FMR, including costs to ensure data is up to date and can identify and support areas for investment.
• Keep estate data up to date and easily available to those who require access, this will include, but is not limited to, floor plans, SOPs, operational information (heating, cooling) etc.
• Draft business cases as required to support the work of the service.
• Work closely with the Security team and H&S to ensure the security and safety of the estate.

Lifecycle and Small Works Projects

• Management of lifecycle and small works projects to improve and enhance the estate
• Manage projects through their full lifecycle from concept to delivery and handover to ensure requirements are fully met.
• Manage project risks.
• Draft business cases and papers as required for project work.
• Draft communications as appropriate for each project.
• Work closely with our maintenance provider’s project manager to undertake project tenders, in line with procurement rules and best practice, and ensure value for money.

General Management

• Contribute to the management of the team to include effective line and performance management and training and development of the team.
• Manage own workload and that of the team to ensure effective delivery and prioritisation of activities and services.
• Actively contribute as a member of the EFM management team and ensure corporate and service priorities and objectives are cascaded effectively to the team.

Health and Safety

• Responsibility for risk assessments throughout the building to ensure compliance with H&S and fire regulations.
• Responsibility for development and implementation of the fire evacuation plan and bomb evacuation procedures for the bay Estate, including arranging fire tests and drills.

Other tasks

• Office moves
• Other duties commensurate with the post and to assist with priorities and demands within the service.

Person specification

Job Specific criteria:

1. Experience of delivering facilities management services.
2. Experience of managing contracted services.
3. Experience of managing projects from conception to delivery and handover.
4. Excellent interpersonal and communication skills and the ability to interact with customers, staff and contractors at all levels to maintain and enhance stakeholder’s perceptions.

Benefits

Alongside your salary of £37,523, Welsh Parliament contributes £10,870 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Details of the Selection Process:

Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.

Closing Date for applications:

23:59 15 February 2026.

Your application must be submitted before midnight on the closing date.

You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : jobs@senedd.wales
• Telephone : 03002007588

Recruitment team

• Email : jobs@senedd.wales

Further information

https://senedd.wales/commission/work-for-the-senedd-commission/

Attachments

SC-058-25_JD_EN Opens in new window (pdf, 1160kB)Quick Application Guidance Opens in new window (pdf, 78kB)SC-058-25_JD_CY Opens in new window (pdf, 1182kB)Canllaw cyflym ar Wneud Cais Opens in new window (pdf, 79kB)