Facilities Officer

The National Lottery Community Fund

Birmingham, UK

Hybrid

Expires: Expiring in 5 days

Facilities

Full time

£27,000 - £28,586 per year

Job summary

The National Lottery Community Fund is looking for a proactive and detail-driven Facilities Officer to join our dynamic Workplace Facilities team. Based in our Birmingham office, this role offers the chance to make a real impact, not just locally, but across our network of 10 offices throughout the UK. You’ll be part of a collaborative team of seven, spread across London, Birmingham, and Newcastle, working together to ensure our spaces are safe, efficient, and welcoming. While your home base will be Birmingham, you’ll also have the opportunity to support and occasionally visit other offices. If you enjoy a varied role combining health and safety compliance, building management, environmental support and hands-on facilities support, this could be the perfect fit for you.

Job description

Key Responsibilities

Supporting Health and Safety: Collaborate with the Health and Safety team to ensure a safe working environment for all colleagues—whether in the office, out in the community, or working from home.
Data Management and Reporting: Collect and analyse health and safety data, identify trends, and provide insightful reports to the Facilities Manager to support continuous improvement.
Intranet Content Management: Maintain and update the Workplace Facilities and Health & Safety intranet pages to ensure content is accurate, accessible, and relevant.
Property Issue Resolution: Act as a point of contact for property-related concerns, liaising proactively with building managers and contractors to resolve issues efficiently.
Sustainability Support: Assist in advancing the Fund’s commitment to achieving net zero by working closely with the Facilities Manager and Environmental officer.
Office Environment and Support: Help ensure the Birmingham office remains a welcoming and well-maintained space by monitoring stock levels and supporting the Facilities Assistant with meeting room setups and requests.

The ideal candidate will bring passion, commitment, and enthusiasm to delivering high-quality facilities support. Strong verbal and written communication skills are essential, along with the confidence to identify and suggest improvements across both facilities operations and health and safety practices.

Previous experience in a facilities role, particularly supporting a hybrid workforce of around 800 staff, would be highly beneficial.

There will be a requirement to be in the Birmingham office at least twice a week.

Interview Details:

Date: 29th and 30th July 2026

Format: In Person

Location: Birmingham

For an informal discussion about the role, please contact: Adam.Smith@tnlcommunityfund.org.uk

Person specification

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

Excellent organisational and problem-solving skills and ability to manage and prioritise a diverse workload.
NEBOSH or IOSH qualified
Ability to analyse data and produce clear and concise reports
Ability to work as a key team player, comfortable with liaising with numerous people across different departments internally.
Excellent communication skills both verbally and written.

Desirable criteria

Knowledge of using and creating PowerBi dashboards to analyse data
Positive attitude to continuous improvement and the changes required to make it happen.
Ability to confidently engage with building managers and contractors in relation to both Facilities and environmental matters.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Benefits

Alongside your salary of £27,000, The National Lottery Community Fund contributes £7,821 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

A full list of our benefits can be found on our website using the link:

Generous Civil Service Pension Scheme
Flexible working
Enhanced paid maternity/ paternity leave
Paid volunteering leave
Season ticket loan

Watch this video to see a full list of benefits available.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Please click the link to apply and upload your supporting statement (1000) and CV when you are submitting your online application to us via our vacancies page. Any application sent to recruitment with your attached documents will not be considered.

Feedback will only be provided if you attend an interview or assessment.

Security

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

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Contact point for applicants

Salary range

£27,000 - £28,586 per year