Family Hub Assistant
£27,274 - £27,709 per year
About the Role
We are looking for a motivated and enthusiastic Family Hub Assistant to join our Family Hub team.
This is an exciting opportunity to play a key role in supporting the delivery of high-quality services for children, young people, and families within our communities.
Working closely with the Family Hub Lead Officers and wider Family Hub team, you will help ensure services are welcoming, efficient, and responsive to the needs of local families.
You will provide administrative and reception support, assist with the delivery of activities and sessions, and contribute to maintaining safe and well-managed Family Hub environments.
If you are organised, approachable, and passionate about making a positive difference for children and families, we would love to hear from you.
What You Will Be Doing
As a Family Hub Assistant, you will:
This is a rewarding opportunity to be part of a team that makes a real difference to the lives of children, young people, and families.
You will work in a supportive environment where your contribution is valued and where you can develop your skills while helping communities thrive.
The authority is committed to safeguarding and promoting the welfare of children/young people and vulnerable adults.
We have a range of posts available (30hr and 37hr) based our 9 Family Hubs across the borough.
For an informal discussion regarding this post, please contact Ruth Little (Family Hubs and Partnerships Manager) by emailing Ruth.little@redcar-cleveland.gov.uk.
Interviews are scheduled to take place on Monday 2nd November 2026.
We offer a range very attractive Employee Benefits and Rewards including
We are looking for a motivated and enthusiastic Family Hub Assistant to join our Family Hub team.
This is an exciting opportunity to play a key role in supporting the delivery of high-quality services for children, young people, and families within our communities.
Working closely with the Family Hub Lead Officers and wider Family Hub team, you will help ensure services are welcoming, efficient, and responsive to the needs of local families.
You will provide administrative and reception support, assist with the delivery of activities and sessions, and contribute to maintaining safe and well-managed Family Hub environments.
If you are organised, approachable, and passionate about making a positive difference for children and families, we would love to hear from you.
What You Will Be Doing
As a Family Hub Assistant, you will:
- Provide administrative support to Family Hub teams, including data entry, record keeping, scheduling, and general office duties.
- Act as a welcoming first point of contact for families, professionals, and visitors, undertaking reception duties as required.
- Support the planning and facilitation of Family Hub activities and sessions for children, young people, and families.
- Assist with setting up and preparing rooms and resources for activities, workshops, and events.
- Support Family Hub Lead Officers to ensure centres remain safe, welcoming, and fit for purpose.
- Undertake health and safety checks and related tasks under the guidance of Family Hub Lead Officers.
- Work in line with safeguarding, early help, and organisational policies and procedures.
- Provide excellent customer service and help families access appropriate support and services.About You
- Has strong organisational and administrative skills.
- Can communicate effectively with children, families, colleagues, and partner agencies.
- Is friendly, approachable, and able to provide excellent customer service.
- Has the ability to work independently as well as part of a team.
- Is confident using IT systems and maintaining accurate records.
- Has an understanding of safeguarding and the importance of early help services.
- Is flexible and willing to support a range of Family Hub activities and services.
This is a rewarding opportunity to be part of a team that makes a real difference to the lives of children, young people, and families.
You will work in a supportive environment where your contribution is valued and where you can develop your skills while helping communities thrive.
The authority is committed to safeguarding and promoting the welfare of children/young people and vulnerable adults.
We have a range of posts available (30hr and 37hr) based our 9 Family Hubs across the borough.
For an informal discussion regarding this post, please contact Ruth Little (Family Hubs and Partnerships Manager) by emailing Ruth.little@redcar-cleveland.gov.uk.
Interviews are scheduled to take place on Monday 2nd November 2026.
We offer a range very attractive Employee Benefits and Rewards including
- Generous annual leave of up to 34 days per year
- Hybrid Working (where appropriate)
- Flexible working hours (where appropriate)
- Membership of the Local Government Pension Scheme
- Access to numerous other salary sacrifice schemes
- Access to our employee health and wellbeing platform, which includes an exciting range of staff benefits, including, spreading the cost of home and electronics, bike shop, car scheme, gym membership, lifestyle savings
- A range of Staff Network groups
Attachments
Salary range
- £27,274 - £27,709 per year